ProSource Auto Repair — Local services in Duluth

I went in to ProSource last year right before winter hit us, and I was looking for no nonsense place that will get the job done. I had a clutch fan issue with my vehicle and I found ProSource online and felt like they would be the most reliable. Needless to say, they got the job done, but they never asked me for the option of having an OEM Clutch Fan. Now it sounds like a monster truck every time the fan turns on.

The second time I went to ProSource, I was having an issue with my check engine light coming on when the temperature began to drop below freezing. I asked them to check it out and two hours later I found out that they disconnected my camshaft position sensor on the drivers side bank; they could not provide me with the diagnostic read out of why my car was showing a check engine light.

I was disappointed that the mechanics there were lying to my face about what needed to be fixed on my vehicle so that it wouldn't show any check engine light again. They even told me I shouldn't be driving my truck, because it was not safe; so why do all this extra things I didn't ask for and then turn around and tell me that I shouldn't drive my vehicle. Does that make any sense?

Customers be wary of this place because I don't know why they decided to single me out and give me the run around and play games with my vehicle. Could have possibly been that because that I am young and I am black and didn't expect me to...

My hope is that all those at ProSource (Jake, in particular) - and the local folks that have the opportunity to give this place business - read this. My wife and four kids were heading from the Twin Cities to the North Shore when the emissions warning light went on. They were very concerned and phoned me back home to ask if I could help them locate a repair shop in Duluth since they were passing through it. I wanted them to avoid a dealership, since I question how ethical dealership are in dealing with service customers.

I found ProSource on Google maps, called them and spoke with Jake and explained that my wife and kids would stop by. I asked him if they could run the codes and see what the issue is. Talked to my wife a couple hours later and she told me that Jake ran the codes, explained it was nothing immediately serious and sent them on their way quickly for no charge.

Now, some mechanics would see a potentially stranded family as a way to make a quick. I applaud the ethics of this place and thank Jake. We do not live in Duluth, so I can't be a regular customer. But if you live in the area, you...

Visiting Duluth from out of town, our Jeep needed a Pinion Seal replaced on the front axle. We were a "walk in", but in spite of how busy they were with regular customers, Jake and his team managed to take care of our little 'emergency' and still get all of their regular customers done on time. FAST, ACCURATE and Very, VERY GOOD WITH ALL OF THE CUSTOMERS, WE CAN TELL YOU THAT THESE FOLKS ARE EXCEPTIONAL !!!

Duluth is LUCKY to have ProSource Auto Repair !!!! While waiting ( not long ! ), I heard story after story about how Jake had saved people serious money on their repairs and how they would not go ANYWHERE ELSE !!!

When our Jeep was finished and I got the Bill, it was WAY LESS than it would have been at any number of shops we have used in our years of full-time RV Travel. THANK YOU PROSOURCE AUTO REPAIR !!!!! Thank You JACOB, YOU ARE...