In my 30 years of travels I have experienced unprecedented excellence and endured unexpected disappointment; until this point I have taken those extremes in stride, never having been compelled to take my time to write out a review. I hope that my fellow travelers take that fact into consideration when assigning a weight to my words. The customer service at this shop was unprecedentedly poor and business practices indicate that they have come to understand their customers are as disposable as the inferior quality items they carry in their store. I am sure they see an endless stream of short term tourists, and do not need to rely on repeat/return customers. So their business model allows them ostracize the occasional potential customer without injury to their bottom line. A fact that the women working in the afternoon of Wednesday June 1st 2020 took full advantage of as they were shockingly aggressive towards my wife. Beware bait and switch pricing and understand that your only value to them is in the number of dollars you are willing to leave behind when you go. Today they lost a sale, and I lost a little more faith in humanity... It should be noted that this review was originally posted on their Facebook profile at 6:10pm and has been deleted before 7:00pm the same day. Their 5 star Facebook rating is artificially generated by discarding the opinions of all...
   Read moreI visited recently while on vacation from NE Ohio with my big red Irish Goldendoodle dog, Boone, who pretty much made himself at home and pretended to be the store mascot with the other customers. haha They were very friendly and welcoming...even with my dog, which they greeted and "treated"...and very customer oriented! Very reasonable prices and nice merchandise...small shop but well worth it! I looked to shop online at your store as I was very pleased with your service and my purchases but was disappointed to see that you are not offering online shopping at this time...hopefully that will change soon cuz I'm in! Thank you for your customer service, great prices, and your hospitality! Keep it up! I...
   Read moreThe first thing you hear when you walk through the door is everything is below $30. However, donât be deceived by the low prices because they have high-quality products! I was honestly surprised by the service, quality product and great prices. I believe we got five different types of QUALITY carrying bags. If youâre in the Estes Park shopping district this is a must stop business!!!!!! Wow, 2 five star reviews in one day. I have been writing reviews for years and I have never given a business 5 stars. However, I can honestly say Thirty Below Leather is an impeccable business! I donât remember how long they said theyâve been in business, but I believe...
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