Originally gave them 5 stars because my First visit was great. Went again, never going back.
The guy with the pink hair has to go. I ordered iced chai with no espresso. Took 25 minutes. When I got my drink, I tasted no chai and there was 5 floating ice cubes. My drink was luke warm. I went back in because we drove 40 minutes from Loveland to go here. He remade it but worst this time. I asked for double the amount of chai and he did that. Then STEAMED THE MILK! ON A ICED DRINK! Seriously?? No make it even worse, he filled the cup to the brim with milk, then poured iced in the cup with absolutely no room for ice, but he pour it over the ice machine and my drink spilt all inside over the ice. Because he Steamed my milk on a ICED drink, the few ice cubes completely melted. My drink this time was hot, to the point that I had to go to the Starbucks across the street and asked for a venti cup of ice and pour it in their cup.
He was the only person working. Very very very slow with not that many costumers. I was a barista for a few years and I could have knocked out ever drink 10x faster. He took his sweet time. I’ll never go back. $10 for a hot iced chai. I also got their coffee cake. They 100% got it at the Safeway across the street. It was $6 and taste like store bought cheap muffins.
This place is also ridiculously expensive, slow and hiring stupid people. Who steams milk for an iced drink then has it over flow into the ice machine. That’s so unsanitary.
This happened 11/26 around 3:45pm if the manager wants to look back on the camera to see it all go back down. I’m curious to know if he emptied the ice machine since it’s not contaminated....
Read moreIf I could give this place 10 stars, I would!
We’ve tried boba all across the U.S., but nothing even comes close to Alteatude. From the first sip, I knew this place was something truly special. The flavors are perfectly crafted, their signature drinks are unique and refreshing, and even their cup design is beautiful (yes, I brought one all the way home to Tampa, FL!).
The staff is incredibly kind, and the owner is just as memorable as the drinks — warm, courteous, and so genuinely passionate about what they do. Their charm and hospitality added so much heart to the experience, and you can tell they’ve poured love into every detail of the place.
My 8-year-old is obsessed. After we got home, he said he wants to go back to Estes Park just for a sip of Alteatude boba. That’s the kind of impression this place leaves.
Whether you’re a seasoned boba lover or just passing through, do not miss this gem in the Rockies. Alteatude isn’t just a boba shop — it’s a...
Read moreRESPONSE: The drink severed absolutely did not use melted chocolate in what I received. I'll give you the benefit of the doubt that you did not personally make this batch and something was off this day. I would implore to double check with staff because I am certainly not lying.
I am critical for quality - this will happen when people are spending their money for trust. My review is harsh but honest. Given your response - I am not against moving into a resolution to resolve the upset for both parties - if you wish.
A year ago this location served hot chocolate that tastes like the real deal. (Actual melted chocolate) Which is why we returned. Today they charged $6 for what tastes like a peppermint SWISS MISS packet. Are you kidding? Least you could do is mix it with hot milk and not the obvious water. The audacity - just plain insulting as a price point to customers. Coming to find out, the old business got replaced with this new one, so that solves...
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