Ferrellgas — Local services in Fairplay

I requested a delivery to an existing property and paid in advance. A driver showed up while I was home and threw his arms up like a temper tantrum move his truck did the tantrum dance again and drove away without delivery. I was watching from the window he did not try to contact me or tell me what the issue was and just drove away. When I called the company they said it was the driver's discretion and basically left it at that. The driver's notes said needs a clear path which there is and this tank has been previously serviced by same driver when I called basically told there was nothing they could do. What happened to working with the customer. Clearly this is not the policy of this company and they do not care about their customer. I am told this is a leased tank and my only option is to do what they say but clearly they don't provide that level of detail. Avoid this company if you can. Bottom line money not service to...

I was will call but their price is always a dollar more than anywhere else. I switched companies. they have left their tank on my yard for the last six months and refuse to come get it so I have two tanks on my property. I have called the national office and the local office and left more than a dozen calls and conversations asking them to come get their tank. They refuse to come get it in the middle of...

The email says hat Ferrell Gas want to hear from its customers. However, I sent an inquiry over a month ago about the rapid decline in my propane level given that I had been absent from the home for most of the previous 7 months. It seems like a leak was the most likely reason, and that an in-person check would be in order. However, I have yet to get an email or...