Amon Carter Jr. Downtown YMCA — Local services in Fort Worth

Do not recommend for swim lessons. Earlier this summer I paid for and scheduled private swim lessons for my daughter at the downtown ymca location. The first day we arrived a little early because we had no prior communication/instructions on what to do, where to go, or who to speak to. Upon arriving, a lifeguard informed me that there was no instructor to teach the evening classes as they were having issues with scheduling. From there I rescheduled her to the northwest location and proceeded with her lessons there. The northwest location was very unorganized and gave my daughter 3 different instructors who taught her all the same thing with no advancement even though I could see she was doing extremely well. They never gave me feedback or spoke to me about her progress after her lessons, they would just walk away. During her last lesson we spoke to someone at the front desk and they informed us that what we experienced was wrong and they did not follow their guidelines. I was given an email address for Samantha Ridge and a gentleman J. Inguanzo. I emailed both parties multiple times as well as made phone calls to Samantha. I never received back any communication from either manager. Every time I would call I was told she was in her office yet she was not answering or returning my calls. I also left messages. More emails begging for help and/or a response. My daughter has absolutely no idea how unprofessional and unorganized the ymca has been, and she truly enjoyed her lessons. Because of this we chose to give it another try and scheduled her for lessons this week and next week. I decided to call beforehand this morning and not to my surprise, she didn’t answer. I had to call back and demand to speak with a manager after expressing that it was important I speak to ANYONE that could help me. She informed me that their evening instructor told them yesterday, they could no longer teach evenings. Had I not called, I would have WASTED MY TIME AND MONEY YET AGAIN because they do not know how to communicate. I can genuinely say after my interaction with Samantha, she does not care. I told her I have been calling and emailing for weeks and she had nothing to say. I’ve been in customer service for over 10 years and the way I, a paying and patient customer have been treated is absolutely despicable. This woman should not be a manager and the YMCA should not be offering private swim lessons if they cannot efficiently provide services. We have WASTED our money and will never be returning or recommending the YMCA. Horrible...

I am very picky with who I leave my children with but I tell everyone who has kids, this is the best day care in DFW, hands down and the most affordable!! My sister loved this daycare for her baby (age 1 to K!), my nephew was doing so well, she loved the teachers and the staff and so I decided to try it out. 5 stars is not enough. The ladies who watch our kids treat them with love, respect, & care. My now 5 year old comes home knowing how to write, spell, pick up after himself. He was learning to write and spell at 3. He was blessing his meal with cute prayers we never taught him

Ella McFadden Early Childhood Learning Center is an exceptional learning center that provides children with an enriching and nurturing environment. My child, Solomiia, has been attending the school for some time now and the progress she has made is truly remarkable. When we first enrolled her, she had no prior experience with the English language, but now she speaks fluently on the level of a 3-year-old child. This is a testament to the school's commitment to providing an immersive and interactive learning experience that caters to each child's individual needs.

The school has a wonderful community, and Solomiia has made many friends. The teachers are professional, knowledgeable and dedicated, providing a wide range of activities and learning opportunities that keep the children engaged and excited about learning. The school has a diverse range of activities, from art, music, and science to sports and physical activities, that provide a well-rounded education for the children. The school also focuses on the development of social skills and emotional intelligence, which are essential for children's overall well-being.

The facilities at the school are top-notch, with well-equipped classrooms and an extensive playground that provides children with the opportunity to explore and discover the world around them. The school also has a library and computer lab that allow children to develop their reading and technological skills.

While the school has many strengths, there is always room for improvement. However, the school is always open to feedback and suggestions, and they take them into account when making decisions. Overall, we highly recommend Ella McFadden Early Childhood Learning Center to any parent looking for a high-quality education for their child. The school's commitment to providing an immersive and interactive learning experience, along with its dedicated staff, and excellent facilities, make it a great choice...