Escape the Room Fort Worth — Attraction in Fort Worth

WORST ESCAPE ROOM EXPERIENCE EVER!!! WALKED OUT.

My boyfriend and I have done 80+ escape rooms and this was the worst venue we have EVER been to. We booked 3 back to back rooms: Meltdown, Jurassic, and Clock Tower. When we got there the guy at the front desk looked like he did not want to be there and didn’t engage with us at all. Nothing. We gave him the benefit as he may have had a long or off day. A couple had just came out of the Meltdown room and the game master had attitude with them and it was just a super awkward encounter to watch. That should have been the first red flag. My partner and I own an escape room and entering the venue and leaving the venue was disappointing to encounter as it should have been a cherry on the top to their experience, but it’s more so like they just don’t care and the little details like customer service and establishing a relationship with the customer didn’t matter at all. We did the Meltdown room first and the room was so confusing with tons of red hearings and puzzles that didn’t even need to be completed to move on to the next puzzle?… Couldn’t even tell when you were done with a specific puzzle. Just typing things into a computer and 4 little tech kiosks running the entire game. The last puzzle was VERY disappointing along with other puzzles that had no correlation to the theme, but we escaped with about 9 mins left only due to the prior experience we had. We jumped right into Jurassic and things were unplugged, the game master said she wouldn’t limit us to 4 hints but then let us sit there for 20 MINS doing NOTHING at the end when we used 4 hints. We were stuck and if we knew she was actually going to limit us to the 4 hints we wouldn’t have asked for that many and would have planned them out more. I CANNOT believe a venue would let a paying customer sit there or do nothing for 20 mins (yes we kept track). Especially since we payed $240 and still had to do another room after… Super awk. We jumped into Clock Tower right after and were told we really need to put on our thinking caps and 80% of groups escaped the last room we did. LOL I can’t imagine a group of first timers or younger groups doing any of these rooms and correlating things that have zero direction. We didn’t even get out of the first room in the Clock Tower room and again we sat there for 25+ mins doing NOTHING. We asked them to please help and they said we already used the 4 hints, sorry. We were absolutely miserable and they just let us walk out and leave. The guy at the front desk didn’t even lift his head from his computer and WE had to be the ones to say thank you goodbye… Awful venue and horrible customer service. We have NEVER walked out of a venue, but we would just be sitting in that hot room trying to do something with the tons of clocks they have and puzzles that make no sense. If you’re new to escape rooms: AVOID. If you’re an enthusiast: AVOID. Just AVOID tbh and to the venue and employees please know people are spending their hard earned money to have fun and not to be told they can’t finish a room and miss out on the experience because they have asked help on 4 out of the 25 random...

I was so looking forward to taking my family to an escape room as my kids have been obsessed with them via YouTube videos. We had a party of 7 and did the meltdown and it started off ok I suppose. The girl "game master" we had talked and just had this air of "i dont want to be here" so it kinda sucked out some of the fun but also I understand people have bad days so figured oh well we will press on and still have fun! There were a couple of pieces that were loose and coming apart and one metal piece totally fallen off. So until she buzzed in we did waste a bit of time with that. Mostly the game was fun or had the possibility of being fun except for the fact that the game master would not stop buzzing in telling us what to do without us requesting the assistance. It got so bad that at the end when we were in the "office" area we all just basically stopped looking and walking around because she was telling us what to do step by step. I legitimately could not even try to think and decode any of the clues because everytime I would begin to decipher it in my head here she came blabbing over the speaker and messing me up. I asked the other 3 adults In my party if they had that trouble and they all agreed that was why they stopped looking for clues because they couldnt think for her talking and she was just giving out the answers anyways. Her attitude during her step by step vocal walk thru was also very monotone and blah kind of like "here's the answer now get out already" . She did show emotion once at the end though when she was giving us YET AGAIN the answer. She got a bit irritated when she had to repeat herself because she had spoken so mumbled that we had no clue what she at all. I'm sure if you watch the video play back you can see us all,except one girl in our group,over time stop walking around and looking and end up just leaning against something while the girl in our group input the answers the game master was giving. I would rather not get out in time than be given the answers. We also understood we could ask for a hint but we didnt yet she chose to give us every answer anyways. Really sucked too because I spent about $350 to play a follow the step by step instructions game. Even the youngest of our group( my 8 year old daughter) said she was sad that she didnt get to solve anything because the lady kept giving away all the answers. We most likely will go to another escape room just not at this place. Edit:we went in March I just now figured out how to...

I’ve done somewhere between 12 and 20 escape rooms, and this was far and away the worst one I’ve ever experienced. In fact, this is the only one I’ve ever actively disliked. It was like a LucasArts point-and-click adventure game in terms of logic, but at least if you played one of those your hands wouldn’t get sticky.

First sign of a bad evening: we get there and there’s nobody at the desk. The floor is covered in marks and gouges, there’s easily-stealable technology just left out in the open, and the whole place seems empty. I go to use the bathroom and there’s no toilet paper anywhere in the entire bathroom. The first person we see, after about ten minutes, looks and sounds like she’s been sleeping inside one of the rooms and tells us she can’t replace the toilet paper because women—who were apparently the only ones on staff that night—can’t enter the men’s room.

All right…

We are told that we’ve chosen the hardest puzzle. There are no puzzle ratings on the site, so this is an unwelcome surprise. We start the puzzle—which, granted, looks AWESOME… if you ignore the fact that everything is held together with duct tape, and many pieces of the room are outright falling apart. The microphone for clues is so soft that only one member of our party can actually hear it.

We are given the standard spiel of “no need to climb or crawl, and clues only get used once.” All of that ends up being a lie. The very second clue required both climbing AND crawling, and one clue got used for at least three different puzzles. Additionally, some fo the clues are straight-up lies as well, as we’re told that to solve a particular cipher we need to solve it from the inside out: this ends up being the exact wrong thing to do, and we need to solve it from the outside in.

Then, comes the nonsense. The room contains a bunch of fake clues, which is cool, but the fact is that there aren’t actually any REAL clues. The only things in the room that are labeled are things that we don’t need, and the things we do need aren’t labeled. At least one of the slots for keys is hidden inside a box that doesn’t open and, even when being instructed by the game master, we can’t find. Once we do, the keys barely fit inside the hole. There are keypads that are only openable because the game master outright tells us the solutions, because those solutions aren’t anywhere in the room.

I have never rage quit anything in my life, but I very nearly raged out of this...