I came into Long’s Mattress store not expecting to buy anything, as I am moving out of state soon. But I wanted to see some mattresses just to get a sense of what to expect when I arrive in my new city. Chris was super helpful and informative, despite knowing I wouldn’t be a prospective customer. He taught me what to avoid when I am ready to purchase a mattress, in addition to what qualities to search for that would support my needs in a new mattress. He enthusiastically researched some potential stores I might check out that would offer good mattresses at fair prices. I’ve had some anxiety about making such a large purchase, as the internet is filled with information I feel skeptical about. It was really nice to have some professional input from an individual I felt was very trustworthy. Chris was just a super nice guy and I’m writing this review because I’m very grateful for the time he spent educating me about their products and the industry as a whole. I’ll be sending my local friends and family to him in the future. I’ll add, I’ve purchased 2 beds in the past, and I was very impressed with the quality of the mattresses at the price points...
Read moreThere is a reason this establishment has a five star rating.
Came in 45 minutes to close and you’d think we would come across some grumpy salesman, but au contraire. Had the pleasure of talking with Doug B. who clearly knew his product line well. We came in asking many a question, and Doug had a knowledgeable answer to all of them. Learned a great deal about the differences in mattresses.
He steered us towards several options for our 10 year old daughters bed and after several minutes of debate with the Mrs, we decided on the one we thought was the best value. Never once did we feel rushed or pressured. A truly hassle free experience.
If you’ve never dealt with Long’s or the Bowels mattress that they sell, please give them a try. Made right here in Indiana, and I’ll put them up against any of the national brands any day. Superior product with exceptional...
Read moreWe ran into this store quick last night about 15 minutes before they were to close and it felt like we were walking into our family home. Chris welcomed us, asked us questions to find the perfect mattress for us. He didn't overwhelm us with many choices he showed us 3 and that was enough. Chris is very knowledgeable and we learned a great deal from him and the awesome thing about this is that he was willing to stay after business hours even though I suggested that we leave so we he can go home and we would come back when he gets back to work after his day off but he said he was fine staying so we found our perfect mattress and it will be delivered in a day.b Chris thank you for your wonderful service. Thank you for allowing us to try out the mattresses and helping us find the...
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