I took my dog here on 3 occasions. My dog has severe separation anxiety so I was very excited that they never kennel or crate the dogs here.
The first time I took when she seemed to have had a good experience with the exception that she drank two full bowls of water upon returning home from a 10 hour day at Dog Culture. The staff said sometimes the dogs don’t want to drink when other dogs are present so I brushed it off.
The second time I took her was a stay from a Thursday to Sunday. I got a call Thursday after I dropped her off telling me she was still swollen and in heat even though it was the end of her cycle. I was told she would be put in a separate room. I picked her up Sunday and nothing was mentioned.
The next day I took her back for a 1/2 day stay so she wouldn’t be home alone. I told them she didn’t have time to eat breakfast and asked them to please offer her food and they assured me they would. (When she returned home that day she ate two bowls of food.) During the same stay when I returned to pick her up her leash was missing. The attendant said, “ Let me get it off her cage.” I was shocked. I was never told my dog would be in a cage. I asked multiple times about this, due to my dogs separation anxiety, and they assured me she would never be in a cage. When I spoke to the manager she said due to the fact my dog was still swollen she was put in a cage Thursday-Sunday and again Monday. All this time I was uninformed and pictures where sent to me of her not in a cage. I suppose they were taken when she was let out of the cage to use the bathroom. I was charged $240 for a Thursday-Sunday stay. Most kennels charge $25 a day to keep your dog in a cage all weekend. She came home and ate two bowls of food. The most upsetting part of this whole experience is that I was lied to and told my dog was...
Read moreUpdate 4 years later: We still adore Dog Culture’s Daycare and now we have found our favorite groomer there too. Abby groomed our two small pups, Addison Mae and Oliver and I am beyond thrilled with the results. They both looked and smelled fabulous! Abby was so sweet to them and they loved her. They usually come home from grooming stressed, but they were happy and relaxed. I’m excited that we have a one stop shop now in Dog Culture.
We love Dog Culture! The place is beautiful and the events are always so nice, but most of all they provide a loving and caring atmosphere for our furbabies. Our Laila was only used to me, so I was worried she would never be able to stay at Daycare. The transition went smoothly as Laila took right up with Megan when I brought her in. Everyone was so sweet to her as she was trying to adjust. It didn’t take long at all and Laila was off and running. She enjoys playing with her friends and doing puzzles She now jumps right out of the car when it’s time for drop off. It’s been a wonderful experience for our family to see Laila come out of her shell at...
Read moreI took Mochi to doggie daycare and all the dogs were so friendly! Mochi is only 7lbs and was in a section that did have some big dogs but they made sure it was a safe and enjoyable environment with the big dogs. There was even one dog that would not leave Mochi alone (I could see it on the cameras) and they ended up moving that dog to a different section! The workers truly care about the dogs and don’t want them to be stressed. I feel happy taking Mochi to daycare at Dog Culture bc I can trust that the employees and the owner are true to what dog culture stands for. Mochi also just got his first grooming here (pic below). He’s had to be shaved before a couple times at our old groomers and he always look like a little rat 🥴 so I was fully expecting him to not be very cute looking bc he was gonna have to get shaved again this time. I was SO wrong! The groomer did an amazing job and I’m obsessed with his new look. Thanks...
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