Mattress Warehouse of Gurnee — Local services in Gurnee

I will never trust this business. I went there to get a mattress as I needed a bed. I opened up a credit card with them and they were the only ones with my information at the store, and I was double charged for my purchase. Once thru the store and once by their corporate office. I have reached out to resolve this matter numerous times and no one has call me back and it has been 2 months. I have contacted the bank to dispute the charge. I wanted to just return the mattress and was told I was unable to do so and when asking to speak to management they said they would call me back and I am still waiting. This is very disturbing that they have my personal information and double charged me and won't return a phone call. ...

Incredibly rude. I went there looking for a twin-sized mattress pad; there were two guys there, and signage outside said they were having a sale so I had my hopes up. The dude told me they didn't carry what I wanted, insulted me, and told me to get back on the road. Would American Mattress down the street have it maybe? "Gee I dunno, why don't you try goin' there?" he sneers. "God, why would you ask me that damn question?" Not surprised that their business...

Tony was absolutely the best we could’ve gotten. He understood exactly what I needed!!! Sold me the perfect mattress for my budget. If you’re sick of sleeping on a mattress that’s not perfect for you, GO SEE HIM!!!!! The other site staff saw my kids were not there for that and quickly helped keep them busy playing with Legos and what not. So thankful and glad I went there!!! Tony thank...