Ulta Beauty — Local services in Hanford

I shop at multiple Ulta's in the area, but this one is (unfortunately) the closest one to me. Every time I walk into the store on an 'errands' day, I already know what I am going in for (usually cologne, sometimes hair products, etc.). Well, I dress very comfortably on these days, and today in particular I was unshaven and was in a bit of a hurry to get to an appointment. I wanted to check if the Big Sexy hair products were still on special, so I rushed over to where I knew they'd be. The associates up front didn't even bother to greet me, they just watched me whiz on by. I found the aisle I was looking for, and after seeing that the special was no longer valid, I went up to the register to purchase a gift card for a company raffle. As I made my way to the register, I caught the male agent on the floor whisper something into his mic and suddenly, BOOM, all eyes were on me. Like, really? Here's where I'm going: I'm a six foot guy, Hispanic, broad, and (as I mentioned before) was unshaven and dressed comfortably. How this registered as "he's going to steal" is beyond me. The worst part is that they thought someone like me wouldn't catch on, but I get it, it's a beauty store, and if you're a guy who is not caked with makeup (like the male associate on the floor), you are instantly seen as some sort of thief. I come in here during my work week, dressed in suit-and-tie, and suddenly everyone is "How can I help you?", but because today I was in shorts and shirt with facial hair and no girl on my arm, I'm suddenly a threat? I can't wrap my head around it. Needless to say, I will be pursuing contacting the manager...

Tomorrow I have to be on stage for an event. I have resistant grey. I called and was promised by the manager of the hair salon that his products would do the job. I said nothing works for me but Goldwell I have my own dye I will pay full price. Please just let me use my own. No was the response. So 4 hours and 60 dollars later I have grey roots. Unless you know what your talking about you should not speak with any kind of authority. I cant even go and get my hair dyed some place else or risk damage. I am stuck. I very much appreciate the time and work the young lady did on my hair. It was not her fault that her boss is a untrained fool. I will enjoy laughing it up with the ladies at the event and recommending they stay as far away from his advice as possible. I spoke directly to him, I was not mad, what good would that do. I needed him to know he was wrong and the position he put me in professionally as I am in a '' looks '' industry and will also be on the internet representing my company who focus on youth and beauty. When I told him we spoke and that he was wrong and I showed him my hair, he ignored me and went back to talking to the lady in his chair. Not even an '' sorry'' . The girl who did my hair could tell and she felt bad about it, but she was following his rules. The girl at the front counter where I paid full price said she was sorry. He is both ignorant and rude. I wont be going back, I cant believe someone like that...

Went in to buy some primer. Was given the hard sell on their rewards program which I do not participate in. I was told that if I did not participate in the rewards program, I would not be able to return my purchase. So let me get this straight. If I get my primer home and it is defective, I cannot return it because I did not agree to give you my personal info? In other words, if I do not participate in your program, I am going to be treated as a second-class citizen and not be afforded the rights of other customers. I do not think this is even legal and the Ulta return policy certainly does not mention this which makes me wonder if the salesgirl just made it all up or was told by the manager to coerce shoppers into joining their program by threatening to make their purchase non-returnable.

So here's the deal: I do not want to give you my personal info because I do not trust you with my personal info, nor do I want to receive email or texts from you. I also do not want whatever free thing may be on the horizon for me and even if I did want that mini lipstick or those eight drops of moisturizer, I certainly do not want it or them enough to legitimize the tons of waste going into the landfills in order to support sample culture.

I was so angry when I walked out of the Ulta in Hanford, that I called my daughter who told me she never shops at Ulta because they are "so pushy." So it is...