Michaels — Local services in Hanford

I placed an order for about 20 pots online for curbside pickup. When I went to pickup two older employees came out to deliver it, I had already opened the trunk.

The brought a big box with them, stacked all the pots neatly inside AND THEN used some reusable bags I had in the trunk to wrap each stack they made so they were not touching and did not break during my drive home.

I did not ask them to do this and they didn't mention anything when they were done. They just waved and said I was good to go. I wish I had gotten their names because I think they deserve some recognition! Couldn't have been happier with their service and all pots arrived safely home without any damage!...

This store is always clean and I can usually find what I am looking for...plus a little extra...Lol. The staff lacks though. I dread the checkout process because the cashiers are not usually friendly and actually seem irritated when I go to use competitors coupons. It makes checking out awkward and unpleasant. I love that Michael's accepts other stores coupons but it ruins my shopping experience to end on a sour note. This review is based on many visits, not just one. Crafting and hobbies are such a fun thing to do, it would be nice to have the staff show some enthusiasm towards giving out...

Update: Another great experience! Saved tons with the rewards program. The young man who checked me out also helped me carry my bulk purchase to the car. As a disabled person, I really appreciate that. Keep up the great work!!!

I always love Michaels. The staff is always super helpful. I get almost all of my crafting and decorating supplies here. Sign up for the rewards program and take advantage of framing. Excellent work!!! The Hanford store frame shop is...