Staples — Local services in Jersey City

UPS drop off? Not unless you'd like to do all the work yourself, including being told to go behind the counter and fill out your own shipping information on their computer. And of course, once I reached a certain point of inputting my own information I walked out from behind the counter and waited for someone else to walk up to help me. Because I don't know how to operate their computer system. I put the shipping address as the return address. To which the next individual said, "Oh you made a mistake. You put in the return address as a shipping address. Where are you shipping it to?" I SIMPLY POINTED AT THE ADDRESS THAT WAS IN BIG BOLD BLACK LETTERS THAT WAS ALREADY ON THE BOX. I stated, "Look, man. I'm just trying to ship a package. That's all I need to do."

(I had my shipment, packed, labeled clearly with the address on the box! All of the information was there right in front of them.)

I had absolutely no confidence in their ability to ship this package so I simply grabbed my package and said, "I think I'll go to an actual UPS store to make sure it's done right.

I truly thought that if I walked in with the box ready to be shipped with a return address and the shipping address printed and taped to the box that it would be the simplest thing to do....

This store is poorly run.

I never leave reviews but thanks to Google and the convenience of a simple review button after a google search for this staples so that I could call them to make sure my print was ready. From time to time, I have to be a little aggressive to get print jobs done as employees here are super slow and drag their feet. They are very lackadaisical. They really don't care about the immediacy for your print job. Their USB printer machine would not read my USB (3 time in years... the thing never works). A kind person did help me but he could only take the order (and my money) and had to wait for the printers to print the job. Situations like this has happened many times. In the middle of a move and my printer is packed otherwise, I would've printed my project myself. You're better off buying a printer and printing your jobs at home or going to Kinkos over by Exchange Place.

Also, my son once forgot his library book in the store. I called and they confirmed they had it and it was put in a drawer in customer service. Apparently an employee within their store stole it because when we went back minutes later (I lived across the street), the book was gone. The store manager nor the person who originally found the book could...

This is a review for the Print Center specifically: Dropped in on a lunchbreak for two quick color prints while visiting in town as it was the closest location with print services. I didn't have super-high expectations, but at least thought it would be better than what I could do with a home printer - unfortunately it was actually WORSE. I only had a short break to sprint in-and-out that day, so I regret not stopping to QA it in detail while still at the counter, as it wasn't until I got home I realized only the first print was usable. The second print was washed dark (so white areas came out gray), there was spotting (a red line in the middle of the image had other red ink dots around it from shoddy printing), and extra margins and a footer with page numbers were ADDED to my document (not asked for) and the new page scaling resulted in the images on the page being shrunk (they're supposed to be 4.7" square, but came out 4.5"). The fact that the printers are so poor, coupled with the lack of customer service (and active disdain/ignoring) from the staff, means I won't be coming back here for print work, even if I'm in a hurry. 2 stars because it was done fast and one document...