Claire's — Local services in Katy

I had the worst in store experience at this store location that they do not even deserve one (1) star but in order for me to leave a review I had to at least select one. The store manager (who refused to give me her name or associate/register number) is probably the worst manager I've encountered in a very long time. In fact, she would not allow her associate to share her information with me in order for me to call corporate and report her. She does not represent the store and the Claire’s brand well and it's unfortunate. I will never shop at this location as long as she is the store manager and I will be sure to share my experience with others in...

We have scheduled an appointment to get piercing done and we have been declined service as they dont have any one to do the job. Now why 3 stars ? Because the lady at the front desk who couldnt do the piercing (as she was sick) - followed the guidelines by company and also guided us other options within mall to get it done. Thanks to her we got it done at some other place.

That being said we did our older daughter piercing here 3 years ago and experience was worth...

Our daughter had her ears pierced here, first problem, the size earrings in the basic kit should not be allowed to be used. 2nd problem, the worker placed the back on too close to the ear which caused the earring to be swallowed up by the ear lobe two days later - this caused great pain & difficulty removing - the workers need to be more informed on the proper way to pierce ears. Top management needs to have a bigger size for the...