Milano Jewelry — Local services in Ketchikan

I was a little skeptical, but we enjoyed our experience here. They do honor their upgrade policy. I purchased a small Dancing Diamond necklace for my wife in Skagway, but the small-ish piece didn’t always lay correctly on her neck. We visited this store and they were friendly and helpful. She loves her new, larger piece. We also mentioned while we were there how my wife lost one of the small diamonds on her wrap-style wedding band. For a very reasonable price, they replaced the diamond and fixed the broken setting by the time we returned from lunch. This place was recommended by our cruise ship shopping expert, and we’re glad we visited...

Not a good place to buy jewelry at all. Our worst experience ever. After buying a necklace , my wife was talked ( some might say pressured ) into buying 2 more smaller necklaces which would be turned into matching earrings. She had to pay 1st so the jeweller could make the changes. After seeing the earrings , she was not happy at all especially since one of the stones was slightly crooked in the setting. She asked to not accept them but they refused ....

We had a very pleasant experience there. Everyone was so helpful and friendly. Not pressured at all. We enjoyed meeting everyone and our time in the store. My daughter in law got a ring. She...