Marson & Marson Lumber — Local services in Leavenworth

The staff is super friendly and goes out of their way to accompany me to the aisle that I'm seeking. You don't get that kind of service in a big name warehouse. BUT, there have been times when the items I was seeking was not available. It is what it is. I still prefer to go there because of the friendliness of the staff and the convenience, as I live in Leavenworth.

EDIT: Had to lower my rating as the service I received just recently was very, very poor. Not only did I have to go searching for my items, but when checking out, I felt as though I was interrupting something of importance to him. When I wished him a happy holiday (it was Labor Day the next day) all he did was grunt at me and mumbled "Mmm-Hmm". Then he went back to eating whatever it was behind the counter. It was an older gentleman with white hair. If that's the kind of service I'm going to get, I can just go to Lowe's where they have a...

5 Stars – Huge Thanks to Tyler at Marson and Marsons! We had a foundation pour run right up to the wire, and just as the concrete was setting, we realized we were a few anchor bolts short—at 6:00 PM! We called Marson and Marsons, not expecting much that late, but Tyler answered the phone and, without hesitation, stayed late to pull the supplies we needed. Thanks to his generosity and willingness to go above and beyond, we avoided what could have been a seriously stressful and costly delay.

We are truly so grateful for Tyler’s help—his quick action saved us. He didn’t have to help, but he did, and we won’t forget it. A huge shoutout to Tyler and the Marson and Marsons team. You’ve earned...

The worker on the phone was very rude, short and was not helpful in answering questions about products. We asked if they carried a certain item, the demeanor was off-putting, like "of course we have that" When asked an approximate price for the item over the phone the worker said " I have no idea" in a very rude tone. isn't it your job to know the prices of your products being sold and if you don't know, shouldn't you go find out? He sounded like he would have rather been anywhere but there. Not good...