International Flowers — Local services in Los Angeles

Worst ever! Ordered a cross arrangement for a funeral on Saturday for a mass on Monday at noon. I was guaranteed that it would be there by 9 am and it was written in bold letters on the receipt. On Monday I got a call from the delivery girl at 1:20 pm! Telling me that she just got there! I flipped when she told me she set them up DURING the procession. I called the florist right away and told them I wanted a refund since they were only going to be displayed for less than 15 minutes. They said no problem but they had called the delivery girl to return and pick up the arrangement, within 15 minutes the flower's were already on their way to the cemetery and now the owner won't refund me since he wasnt able to recover the flowers. They then tell me that they won't reinburse me until the delivery girl pays them for their mistake. Worst experience ever! If I could rate them with an angry emoji I woul! Lost my friend, lost over $100, and lost...

Literally the worst experience we've ever had! We ordered flowers on March 20th for a wedding on june 3rd. We even came in two other times to confirm and when we came in on June 3 they hadn't even started the order! Nothing was done! No center pieces no bouquets nothing! Then when we complained they kept telling us to calm down and not get hysterical. They asked us if we had pictures and we reminded them that the female owner took pictures in her iPad! The day of the wedding and they had nothing! We even put $155 down and they still had nothing. We told them that we need the flowers and we told them no later than 4 and the OWNER HIMSELF states he would have them at our venue by 2 pm on June 3 so we're gonna wait and see if they have them. Then only one we can say was any sort of helpful was a young girl. She saved this sale. If I could give this place a -5...

They came in clutch, accommodating all of my last minute additions! The arrangements for the welcome tables, bar and cocktail decorations, ceremony chairs and arch, all bouquets and boutonnières, flower petals down the aisle, cake decoration, more than a dozen reception tables, plus a 12ft long centerpiece for the head table were all even more beautiful than I imagined. They delivered it all to the LA River Center and set it up perfectly — and worked with my sis to do digital payment when I totally spaced on the cash! (DO NOT SPACE ON THE CASH) Fue un placer y mil veces agradecida. Los arreglos quedaron mucho más hermosos de los que yo tenía en mente. Ya las he recomendado varias veces. Ya que estoy embarazada, los voy a contactar para mi...