There was no wait and the front was very courteous (reason for 1 star) . Monick Thomas the phlebotomist took me back and was very rude from the first encounter, she did not greet me didn't say how are you. I understand it's a holiday (mother's day) and she didn't want to be there, but neither did I. She asks me my date of birth and then my name she then says with an attitude that there is no order in the computer. I said, "that's weird I just talked to my doc...." She cuts me off and says, "THERE'S NO ORDER IN THE COMPUTER" and repeats herself several times. I said "oh ok well maybe we can call my doctor?" She rudely says no it's Sunday, I asked if she could page her and she said she's not gonna answer its Sunday. She ends up getting ahold of the doctor and takes me back and begins to scold me for "blaming her" so I told her I did not feel comfortable with her drawing my blood. Overall a horrible experience, Thank God I'm not afraid of needles but I cannot imagine her being a calming source in that kind of situation. Absolutely despicable she should not be...
Read moreWorst ucla med Lab in the entire plaza! The staff is rude and so slowwwww. It’s always beyond crowded and nothing has gotten better in the past 3 years I’ve been going. Seems to actually be getting worse…it feels like you’re at a free clinic. The wait time is always 3x more than what they estimate. You check-in on an ipad, just to sit and wait to thenn go up to the first couple of windows to verify check-in again with a person, thennnn go sit and wait againnn to actually be called inside to get blood drawn. Not...
Read moreI can't say anything bad about doctors I ever visited in UCLA. Highly competent and professional! I was not happy with that person who scheduled my appointment. They tell you that an appointment is scheduled but for real it is not! I know it is not a tragedy but some people come from FAR AWAY! You made a mistake, it is ok, everyone can make a mistake but if you did that, fix that! For example, pay back to visitors for their gas expenses, and it will be honest and respectful!!!!!!!!!! I don't think I...
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