Vues on Gordon — Local services in Los Angeles

UPDATE DEC 2024: Just a heads up to anyone thinking of moving here, as of Dec 1st they have switched to a new property management company (seemingly at the last minute, we were not notified until a week before), so the quality of services I speak of below pertains to the former company (unfortunately Esteban is no longer here because of this). Since my review was all about how the quality of services is what makes the Vues on Gordon experience five stars, I will leave a review in a few months about how the experience has changed and if its still to the same quality with the new company once I am acquainted, to help anyone else make an informed decision about living here. For me, the property management / maintenance team makes or breaks the experience of living at a location, so I just wanted to give Esteban a shoutout. He has made the Vues on Gordon experience top notch since he got here (I believe it was roughly a year and a half ago), and a place I couldn't imagine choosing to leave , as I know this high quality level of service is extremely rare to come by. He goes above and beyond to attend to the needs of residents in a speedy and thorough manner, and treats everyone's concerns with empathy and responsiveness -- he's a joy to have around, respectful and trustworthy, and genuinely cares about my experience as a resident and attending to any issues that arise in my unit as quickly as possible. I had an issue (unique to my unit) for years with a sound, that the former property management /maintenance team shrugged off and didn't take any initiative to look into, but ever since Esteban arrived, he validated the gravity of the issue, he went out of his way to figure out what was causing it, and put maximum effort into finding solutions and advocating for their implementation (this is SO refreshing, as this is rare to come by in Los Angeles, from hearing all of my friends' anecdotes over the years about their living experiences at various apartments.) Esteban has the best interest of the residents at heart and is fully invested in providing the highest quality experience to them. If you care about the service you are provided, this is a building I would highly...

Where do I begin. My wife and I were looking for a place in Hollywood and after a long and tiring hunt, it seems like this place almost fell out of the sky wrapped in a blessing with a cherry on top.

We called and spoke with Adan who was very polite and even from my hometown which I took as a sign. But it still felt too good to be true. When I checked out the place, the entire premises was clean, the off street parking was gated and secure and the unit of interest was spotless. Then he took me to the roof top which without affect of the altitude - took my breath away.

I felt comfortable with the interaction and showcase so we signed the leasing agreement. I was handed a key with a quality emblem attached to the chain and moved in with my wife the following few days. There was a “welcome gift” waiting for us on the counter, though a subtle attention to detail, it served as a warm touch which still lasts after our six months of living here.

Speaking of months, my wife and I had a home birth in our unit. When management found out about our big day Aden arrived at our door with a surprise gift bag full of baby clothes, items and celebratory favors. My wife and I are both far away from our hometowns so family wasn’t present but this made us feel like we were still somewhat surrounded by loving relatives. I also have great relationships and conversations with my neighbors I meet in the elevator and parking garage as well.

This is just a review to say “Thank you” for continuously over exceeding our expectations and showing us a variety of new ways of what living in a luxury apartment that really serves its tenants with love and care feels...

I had an incredible experience in the heart of Hollywood in a beautiful, comfy unit that my roommate and I loved for our entire time living here! Having modern appliances with ample space in the bedrooms and bathrooms, our own personal balcony, a community rooftop with a gorgeous view of the city, and a washer/dryer in unit were some of the highlights of our apartment. Tonika has been an outstanding manager from the minute she stepped into the position. Her timely communication made us feel confident in our ability to get help when we needed it and her planning of special holiday events made us feel more engaged with the neighbors in our community. I will always have the best memories living at the Vues On Gordon and would recommend this property to anyone with the desire of living on a tree-lined street...