WatchGuys - Buy & Sell Rolex — Local services in Los Angeles

Robert and team make buying and selling watches in downtown LA look easy in their social media posts, but it's far from that. Imagine all the foot traffic of people you don't know around such high priced items. That alone is hard, but harder is offering prices to people who cannot accept prices dropping over the past few years since the peak in early 2022. However, Robert's great personality and genuine care for his customers enables him to do this with great success.

A few weeks ago, I was looking to sell a high-end watch, so I searched for companies who buy them near me. I didn't want to deal with the huge risks for marginal gains of trying to sell privately. I ran across WatchGuys in LA, who I had not heard of before. I reached out and texted with Robert. He made a good offer, but didn't quite meet what I wanted, so I decided to wait a month or so.

Two days ago, Robert reached back out to me via text asking some more specifics about my watch. I answered his questions and he came back this time with a price I found acceptable. I made one more minor ask, he accepted and we had a deal. I said I would bring the watch to him for a face to face transaction.

Of course, I then made sure of my decision by doing diligence on WatchGuys, finding their great ratings on Googe, Yelp and Trust Pilot. I also looked up the address on Google Maps, and saw an old image of the address, which concerned me. It looked pretty bad. I then searched for WatchGuys on YouTube, where I found out he had an amazing social media presence, including Instagram. In some of his videos, I saw his storefront was updated and then redone, so it looked great compared to the previous storefront. I also watched some of his videos and immediately felt comfortable doing this deal in LA with Robert.

Yesterday, I drove the watch to his store, where we met at the agreed time. His was friendly and professional. The transaction was incredibly fast and money was immediately wired to my bank. My private client banker called to let me know the money had been received, even before I left WatchGuys. I looked on my banking app and sure enough, it was there. Wow! I was impressed.

I highly recommend anyone wanted to buy or sell their watch, especially if Rolex, contact Robert or his friendly staff at WatchGuys in downtown LA. It was my direct experience that Robert communicates clearly, gives solid offers, lives up to his word, and pays fast (in my case 10 minutes for a large transaction).

I am making WatchGuys my first stop for luxury watches. I am also recommending my friends and family (and you) to make WatchGuys their trusted watch...

I recently had the pleasure of visiting "Watch Guys" to exchange my cherished Rolex watch, and let me tell you, the experience was nothing short of exceptional! From the moment I stepped foot into the store, I knew I was in for something special.

First and foremost, let me talk about the incredible value I received for my Rolex watch. I had done my research and had a rough estimate of what I could expect, but the offer I received from "Watch Guys" exceeded all my expectations. Not only did they offer me a fair price, but they went above and beyond by providing me with more than my watch was actually worth. Now that's what I call outstanding service!

Speaking of service, the owner, Bob, deserves a special mention for his outstanding assistance. From the moment he introduced himself, he made me feel like a long-lost friend. His warm demeanor, genuine interest in my needs, and extensive knowledge of watches were truly impressive. Bob took the time to understand my preferences and provided valuable insights to help me make the best decision. His passion for timepieces was evident, and it made the entire experience even more enjoyable.

But it wasn't just Bob who made my visit memorable. The entire staff at "Watch Guys" was friendly, attentive, and knowledgeable. They took the time to answer all my questions and made sure I felt comfortable throughout the entire process. It's rare to come across a team that is so genuinely dedicated to providing exceptional customer service.

The ambiance of the store itself was also worth mentioning. It was clean, organized, and exuded a sense of sophistication. The collection of watches they had on display was impressive, ranging from luxury brands to more affordable options. Whether you're a seasoned watch enthusiast or a novice looking to start your collection, "Watch Guys" has something for everyone.

In conclusion, if you're in need of a reliable and trustworthy place to exchange or purchase a watch, "Watch Guys" is the perfect destination. Their commitment to fair pricing, exceptional customer service, and a wide selection of timepieces sets them apart from the rest. I cannot recommend them enough. Thank you, Bob, and the entire team at "Watch Guys," for making my experience unforgettable. You've gained a loyal...

Buying a Rolex watch can be a very exciting yet stressful experience. Especially, when purchasing one from a business out of state.

After contacting several authorized dealers, reading reviews on both Yelp and Google, visiting various Rolex businesses and talking to Rolex owners, I decided on the “Watchguys” in Los Angeles, California.

I spoke with Robert who was very knowledgeable, professional and understood the importance of providing good customer service. He assisted me in locating my specific watch and guided me through the entire purchasing process.

As one might expect, I was a bit hesitant providing my credit card information over the internet but after conducting my own due diligence on the business I felt extremely comfortable.

Prior to finalizing my transaction, Robert asked that I confirm my payment information to ensure I was the one making the purchase and not some fictitious person.

This spoke volumes of the businesses practices, it’s commitment to transparency and the importance it places on protecting customer’s personal information.

All of my communications with Robert were via text messages. This was a bit unconventional and worrisome but I found it very efficient and user friendly.

My watch arrived the next day as promised and in pristine condition. Watchguys has definitely earned my trust and I look forward to doing business with them again in the future.

If you’re looking to purchase a Rolex from a reputable, honest, fair and trustworthy business, Watchguys...