Icing On The Ring — Local services in Los Angeles

When it came time for me to get a custom ring designed, Icing OTR stood miles above the rest. I am someone who does a lot, A LOT, of research...probably driving some crazy, and no one even came close to quality or service at IOTR. Many months ago I came in with my now Fiance, and was treated with proper attention and courtesy by Ani and Vic. They took the time to show us around and we never felt as if we were being looked over or rushed out the door.

After our visit I sent over a custom setting I designed in Photoshop and emailed it over their way. Vic was able to handle my request and had every confidence they could get this done, with the highest quality and craftsmanship. Not trying to hard sell me, Vic clearly presented a well thought out plan of attack on how this ring would be made, and I would be involved every step of the way.

So, after many months of looking for the right Cushion diamond, I finally brought it down to Vic and he generate a CAD rendering within a couple days. We went back and forth with very minor changes which probably I would notice, but the whole time Vic remained confident and professional every step of the way, quickly making any changes I needed within hours. He is very quick and attentive to emails and phone calls. After the CAD model was approved, he made a wax model in a couple days of the exact setting, which was spot on. Emailing pictures for approval, we went into the next step of casting. From there, the hard cast was made and again Vic took the time to email me pictures for approval.

Vic kept me in the loop every step of the way, and even with all my neurotic attention to detail, delivered the complete setting much faster than I originally thought, I really couldn't believe how fast this went from drawing to reality, especially with the quality of work I was presented with.

Time came to set the center stone, which Vic's father did right in front of my eyes. In less than 30 mins I was out of there with an amazing SHOW PIECE! The quality and craftsmanship is remarkable, which left me nearly speechless only with few words such as "HOLY $H!T!". I proposed to my fiance 6/30/13 and she was stunned at what IOTR had created from my imagination. She loves her ring and can't stop staring at it, and even her co-workers are finding excuses to come over and see it. No one can believe the work that went into this and the fine attention to detail.

THANK YOU VIC, ANI and the entire FAMILY for all your help and emails. If anyone wants a ring done the right way, the first time, go here, otherwise you're just wasting your money and time, which by the way here isn't even a question considering the quality...

Let me start off by saying... you are me, just months ago, reading reviews, blogs, & diamond websites. This type of investment can be daunting because there is SO MUCH TO LEARN ABOUT DIAMONDS! We made multiple appointments in the downtown diamond district and Icing On The Ring was a VERY clear choice after spending hours and hours galavanting around trying to find the best resource for our engagement ring.

We were lucky enough to get paired with Raffia (it's a family business so I'm sure everyone is fantastic). Our first appointment was basically diamond education... We learned about the different shapes, cuts, colors, carats, bands, baskets, grading systems etc. From there we got to see a few of my favorite shapes and we left very confident that we would purchase from IOTR. Mostly because I AM A SALES PERSON AND I DID NOT SENSE A SMIDGE OF SALSINESS OR PRESSURE

A couple weeks go by, we receive an email from Raffi, he brought in a handful of diamonds with the shapes we were looking at with a range of carats/colors/cuts/dimensions but all within our price range. I was in absolute heaven. I mean, this is a stone I'm going to wear for the rest of my life, I've got to connect with it right?! My other half was really enjoying the process because he better understood what were looking at (from our first meeting). We choose THE diamond, they make the ring in house (actually their Father makes the rings, which I love SO MUCH) so in just about 2 weeks I got to pick it up! It's only been a few weeks and I am still in utter awe of it's beauty.

THANK YOU ICING ON THE RING- for making this process enjoyable for the both of us, and making all of my ring dreams come true! Do yourself a favor and make an appointment here, don't waste your time at other jewelers...

I worked with Ara from Icing on the Ring and the service received at this establishment was absolutely phenomenal. The store is very nice, clean, and classy (a selection of scotch, vodka, and even Grand Marnier is available to celebrate your purchase) - this place is definitely a different feel from the other downtown jewelry district shops which can be quite seedy. This inspired confidence at least for me (a novice jewelry buyer) and made me confident in my purchase.

Ara was great and helped me find a ring to fit my unique specifications. After showing me several loose stones on my initial visit, he helped me prioritize what aspects were most important to me. He called me just two days later saying he found a stone that he thought matched my specifications. He was absolutely right - my purchase for the engagement ring to my fiance was a done deal. I also feel that their pricing is reasonable when comparing products of similar quality to competitors. Also, the lifetime guarantee they provide is a nice added bonus.

The business is family owned and operated. When picking up my engagement ring, the owner came out to speak with me while I waited for service. What an authentic person and wealth of knowledge. I was very nervous making one of the largest purchases of my life and after speaking with him, I was completely at ease. Note that he is actually the individual that makes the customized ring for you (you can watch him work through the window).

Because it is so awesome, the store can get quite busy especially on weekends. Call ahead and make an appointment if you are going in with your significant other and do not...