Expedition Rentals — Local services in Marlinton

Had to come back 3x before I got boots that weren’t busted. First 2 times the staffer (I can see now with hindsight) just jerryrigged a 1x solution. Third time a manager stepped in and just swapped out the boot. Bang, problem solved. Why didn’t the staffer do that the first time? It was a more effective fix and faster too. I chalk this one up to the weird Snowshoe phenomenon of customer service problems that don’t seem to be explainable except that some staff does not give an eff. Maybe Snowshoe needs to pay...

This was a simple but well organized rental place, I made reservation far ahead of time and was more than happy with my experience with the staff and ease of returning and getting supplies.

I however connot speak for when it's super busy as when I went it was very relaxed.

The equipment was in ok condition didnt really expect perfect, the snowboards we got had some spots that would effect riding but nothing drastic.

I would highly recommend planning ahead or grabbing rentals...

Terrible experience and unhelpful service. Repeat customers should be treated with more respect than being told to read a sign. Marie the supervisor was insincere but she can not be blamed for a company that doesn't value repeat customers. We skied for less than two hours and did not have a good experience on the mountain. Obviously weather can't be controlled but how you treat people can be and a little respect and tack goes a long way for...