Men's Wearhouse — Local services in McDonough

Upon our first visit to Men's Wearhouse on Wednesday, November 15, 2016, Greg helped us select my fiancé's wedding attire. He was very helpful and told us he ordered 2 vests and 2 pants for my fiancé to try on and that they would arrive in 2-3 business days and that he would give us a call when they arrived.

When Monday, November 21, 2016 rolled around we had not received a call. So my fiancé called regarding his order. A female answered the phone and was extremely rude but did tell him that there was something there with his name on it.

We went to go back and try on the items and Greg helped us again. He brought over exactly 1 pair of pants and 1 vest, but it was not even the vest we ordered. Remember, he had supposedly ordered 2 vests and 2 pants. He then told us very flippantly that the items were out of stock, and that was it, no suggestions or assistance on how to solve this problem. We left with nothing and were so disappointed. It's been a while since we received such terrible service.

Since we've been sharing our experience with others, many other nightmare-ish stories have come out about this location. I would not recommend this location.

We were left with no wedding attire for my fiancé on a very tight time crunch. Thankfully, Brooks Brothers at Tanger Outlets in Locust Grove saved the day with superb customer service and a can...

I had an outstanding experience with Bryson, whose customer service was truly impeccable. From the moment I interacted with him, his warm and inviting smile set a positive tone for the entire visit. He immediately made me feel welcomed and supported, which made a significant difference in my shopping experience.

What truly stood out was Bryson's dedication and willingness to go above and beyond. He patiently listened to my needs and even offered to call multiple stores to check for sizes, something that not every associate would take the time to do. His proactive approach showed genuine care and commitment to ensuring I left satisfied.

Throughout our interaction, I felt that I could fully trust Bryson’s judgment. His recommendations were thoughtful and tailored to my preferences, and he never made me feel rushed or pressured. He carried himself with professionalism and kindness, creating an atmosphere of trust and comfort.

I left the store feeling valued and well taken care of, all thanks to Bryson’s exceptional service. I will absolutely return and look forward to working with him again in the future.

A Very Satisfied...

I am quite disappointed in the experience my fiancé and I had at the McDonough Men’s Wearhouse. We walked in to arrange to have his tux fitted and ordered for our wedding. Initially, the gentlemen helping us was very nice (which is the only reason for 2 stars instead of 1) We then had someone else that was facilitating us ordering his tux. We were not very particular in what we wanted for the groom and groomsmen tuxes. With that, we were not sure how to choose between certain options. We did have some opinions, but a little guidance would have been nice. The man that was “helping” us was hardly helping at all and was barely communicating anything to us. Luckily I double checked that our choices were right at checkout, otherwise the tuxes would not have all been right. It is very unfortunate that after spending $250, my fiancé and I did not feel confident in choosing Men’s Wearhouse. Yes, we could have gone somewhere else, but we were limited with the...