Bright Kids Swimming — Local services in Miami Beach

this was a few years ago but i am only now adding my review. despite paying for multiple lessons in advanced, katrina disappeared on us one summer. did not reply to phone calls or emails. we were very concerned that something happened to her. my daughter was very distraught. then a year or two later, we saw her instructing another kid our building's pool. i spoke with her and it turns out her grandmother passed away and she had to fly back to europe. it is completely understandable and forgivable to disappear due to a family emergency but the fact that she never returned any of our calls or texts was extremely unprofessional. we still had a few lessons remaining but instead of refunding us the money, all that time later, she said to call or text her to set-up a time for the missing lessons. of course those calls/texts went...

Our daughter started swimming when she was 3 years old and Katarina was her first swim teacher. Thanks to Katarina she became an excellent swimmer for her age, she is now 6 and a half. During all these years our daughter also developed a strong relationship with Katarina. But a strong rise in demand for swim lessons (according to Katarina) and the opportunities to make more money seem to be more important than longstanding relationships. A couple of days ago, Katarina changed the schedule of the swim lesson, without prior consultation, simply because it better fits her schedule to make the utmost money. We have always been flexible and suggested an other day than the one given to us. But no, we had to accept what the she offered. We are very disappointed, after all these years, by a behavior that puts money on top of longstanding...

We absolutely love Ms. Kat!!!!!! Our daughter has had lessons for almost 2 years now and we are beyond impressed with her teaching abilities and progress. Any parent would of course be nervous with such a young baby or kid in the pool, but ms. Kat helped us with these fears right away. I’m so glad we started classes with her, our daughter has learned that the pool can fun but also very important to be safe. It has been so amazing to watch our daughter graduate from safety swimming and floating to now strokes and diving. Ms, kat is so kind, patient and consistent with our daughter. She really is the best instructor! We cannot wait to get our son in the pool...