BoxLunch — Local services in Milpitas

Listen, I understand there's a pandemic going on but BoxLunch seems to be the only store in the entire Great Mall that is doing appointments only. Why? I see every single store with lines out the door to get in but Box-Lunch? You have to make an appointment, this isn't the dentist or the doctors office no. I went there at around 3 and was told I'd have to make an appointment or come back at 4pm, 4:30 hits and we go there only for a different lady tell us the same thing or come back at 5:45pm and I asked another lady that worked there if it was ALL DAY appointments which she confirmed yes, why don't they have a sign saying all day appointment? Seriously just be like all the other stores and let people in with limited capacity, even the most cramped spaced stores are open with restrictions. Also I would like to point out the BoxLunch in Eastridge mall also did the same thing, said they weren't open yet and to come back around a certain time only for them to not open. I'm starting to see a pattern in their workers they hire and that they are just all lazy and have attitude and don't want any customers and get paid working in an...

My wife and I came into this store on Sept 10 to browse and found many things we loved. We left with some Disney items which were reasonably priced and easily accessible. Great service, selection, and value here!

Also, there are often sales and coupons that you can leverage for a better deal. Their clearance section also usually has some good deals/finds too.

We also wanted to recognize Blue for her awesome and helpful service. She kindly and patiently helped clarify some confusion we had around our online order and fulfillment. Thank you, Blue! 10's across...

Rene, Rene, Rene @ Malpitas Great Mall… As soon as I walk in the store Rene greeted me and asked if I needed help… My first time in California and my first time in BOXLUNCH!….I was just looking around and ended up purchasing an item because of his charming and diligent customer service… Rene is MANAGER material… Thank you Rene for your customer service… this is what we ask of all… keep up the good work Rene…...