Lunds & Byerlys Wine & Spirits - Downtown Minneapolis — Local services in Minneapolis

The absolute worst customer experience I have had anywhere in a very long time. I entered the store at 8:55 and was greeted with someone saying to me “two minutes”. I nodded, hurried to pick out a Prosecco, looked quickly for a Marsala but did not immediately see one. I asked the gentleman that greeted me with “two minutes” if he knew where I could find a Marsala. He said he wasn’t sure and asked where it would be from. “Italy” I replied and we walked to the Italian wine section. He briefly looked over the wines and said “ I don’t think so”. Would it be anywhere else” he asked. I replied, I could probably do a sweet dry Spanish wine. “Okay” he replied and walked behind the counter. I then pulled out my phone to search a Spanish substitute. Behind me I hear”sir”. I don’t reply. “SIR” a more forceful voice says. I turn around and he tells me, “ I have to check you out. It’s 9 o’clock. I replied, is that a liquor license issue that you cannot sell past 9? “No” he said, the license allows us to sell until 10 but the store closes at 9”. I grabbed the first bottle of red I saw and put it on the counter and checked out. Why on earth would you rudely rush a paying customer out the door. One who asked for assistance and could have been quicker had the employee known his products. A customer that was clearly trying to hurry for the employee’s benefit. They got my money this time because I too was in a hurry. But...

Pretty good selection of spirits and wine. For those on a lower budget, I was pleasantly surprised they sold single tall cans which some "upper scale" stores don't often sell. I'll definitely be back for their 10.99, pick and choose - 6 pack of individual beer cans. They had some out of the norm selection that looked interesting. Also, I noticed they had a variety of THC drinks. I'll definitely check those out next time as well. Their prices are not on the low end but still moderate and at least...

Super disappointed with the staff at this location. I came in here for the first time to spend some money on tequila. Except I didn’t know where it the store it was. The woman with the red hair was too busy talking to her coworkers to hear me ask, and very loudly (rudely) goes I can’t hear you. AND THEN answers my question without a second thought. While I completed my purchase she barked at other costumers and was very loudly complaining about how awful her day/job is. I will gladly take my...