The Music Stop — Local services in Murfreesboro

I've gone here mostly because they're are not that many places to go around Murfreesboro for music supplies. I have found that they are incredibly over priced! Example: I bought a Hite mouthpiece for my daughter's clarinet when hers broke. I made the mistake of breaking the seal on the mouthpiece before I made the decision the very next day to purchase a completely new clarinet. When I called the store to ask about returning it, they told me that it was against the law for them to accept the mouthpiece back! LOL! I reminded them that they had my daughter's clarinet for repair, and assured them that she had not even touched the new one, that I was the one that opened it to look at it....Anyway, the manager, Mike got on the phone and told me he would go ahead and take it back but said "We'll go ahead and eat it because we can only sell it as used". Great customer service there to someone has purchased everything for her daughter's clarinet from you and hasn't even thought to look online or anywhere else....So, after being shamed into keeping it, I looked online for other things for my daughter's new clarinet, and found one listing after another with the same mouthpiece for anywhere from $10.00 cheaper to as low as 50% cheaper!!!! So, now on top of being angry for the way they treated me, I feel just outright ripped off! No wonder they didn't want to take it back! I realize they would say that they can't offer the prices that are found online because they are a retail location, however, most of what I found online were music stores that also sell online! Anyway, I would only go in there again out of desperation, though I don't ever see that happening since most things can be delivered to my door for cheaper and in 2 days or less!!!! Moral of the story: Customer service is everything! Maybe had they not treated me that way, I would never thought about looking online and would actually enjoy bringing my business to the local...

This is a broad spectrum instrument store that seems to have only really good stuff. The salesperson was James. Very young and patient as he explained the ins and outs of several instruments I am interested in. I wanted s decent but not top of the line 12 string and we spent a good 15 minutes messing around with a new Alvarez. I am a true researcher and had already spent about 8 hours in travel and trying different 12 strings at 4 of the top music stores in and around Murfreesboro. So, for you who want to spend an hour or so on an instrument, just to make sure it feels right, you are fully aware of what the right one feels like, and if the price is in your pocket, you buy it! That's what happened, and it was like the end of a long journey. They had sll great quality stuff with prices that really made me stop and think. It would be wise to stop in for whatever your instrument choice might be. I bought a $729 12 string for $429 and a hardshell case for $89. All prepriced. No haggling. Great place! ...

Wonderfully knowledgeable and helpful! They definitely go above and beyond. We have gone in a couple times for supplies and help on new instruments and both times they have been incredibly helpful. Today my daughter went in for help stringing her new violin and they not only helped her put new strings on it, but showed her how to position the bridge, rosin the bow and gave her a basic run down on all the parts along with giving her some great tips for maintaining her instrument. The gentleman behind the counter (unfortunately I missed his name) must have spent a good 45 minutes helping her out and showing her some of the basics and wouldn't accept payment. We ended up buying a good tuner though, based on his recommendation. Prior to today, we had been in for supplies for her ukulele. They seemed just as knowledgeable about it also. I will definitely be returning for all my supplies in the future. Apparently they have expert repair as well. ...