Great price, customer service and quality of work.
TLDR version: I had MAJOR issues with an expensive pair of boots that were too painful to wear and needed to be stretched. I bought some things to try it myself, I took it to a local shoe place... no improvement at all. Steve at Apollo took care of it not problem and I've been wearing the boots for 2 days now.
Longer version: I spent $250 on a great pair of Ecco hiking boots, but when I slipped them on - before I laced them or stood up - I was in genuine pain. Pain, like I had no idea I could get from putting on a shoe! This is how I found out I had arthritis in my big toe and had built up a calcium deposit on the edge of my foot at the base of my big toe - and this was the exact spot where there was a metal eyelet on the boot.
I love Ecco, durable, comfortable and have always fit me well in the past, so I didn't really wanna give up on them... so began a two year saga.
I tried tennis balls and other around the house tricks over and over, I bought "stretching liquid" and a home stretcher on Amazon and used that 4 times until the stretcher broke, then tried the tennis balls again... I brought it to a local shoe repair place and still no improvement. Not just not enough improvement - felt like none at all.
As as last ditch effort I did some Googling on the best places to get a shoe stretched in Queens or Brooklyn and made a short list of 3 places to call. They all said they could do it for a reasonable price... but Steve said he'd do it for me and that if I still had any issues he'd do it a second time at no charge.
I brought them in with little real hope, but when I went back I put them on right there and... they fit. I stood up, I sat down, I laced them up... a little snug, but... they fit with no pain. Amazing. Been wearing them for two days and counting as I continue to break them in.
Thanks Steve!!!
Not only did he solve my issue, he was super pleasant and since it was slow at the end of the night we got to talking and he's a genuinely nice and pleasant guy.
I can't recommend Steve and Apollo highly enough. When my wife or I have an issue,...
Ā Ā Ā Read moreApollo did an AMAZING job cleaning a WHITE leather coach bag of mine. I had used the bag one evening and did not notice until at least a week later that someone must have spilled a cranberry-based beverage all over it :) There were splotches of red and pink all over it.... Once I saw this, I took the bag to several different cleaners and shops who all said they were going to charge at least $100 and that they could not guarantee the stain would come out (and even if it did not come out I would still owe them the money...). Not only did Apollo fully restore this bag to mint condition, he was so much more reasonably-priced than the rest. I could tell immediately that he knew what he was doing as he gave me the plan of action to clean the bag. I am so happy he was able to fix up the bag, as I got this white bag to compliment bridal outfits of mine in anticipation for my wedding this year. It means so much that she is cranberry-stain free. Thanks so much!! Highly...
Ā Ā Ā Read moreSteve at Apollo Comfort Shoes is AMAZING! I have an injury related leg length discrepancy and need to have a custom shoe lift done for it. Iāve searched far and wide throughout Manhattan and the five boroughs until I found Apollo Shoes. Steve is an absolute ARTIST and did an IMPECCABLE job in making my shoes work. (I am trained as an architect so Iām a tough customer to satisfy!) and I can honestly say that I could not be HAPPIER. THEY LOOK LIKE THEY CAME FROM THE ORIGINAL SHOE MANUFACTURER!!! Amazing!!
I canāt say good enough things about him and am overjoyed to know he exists! It is RARE to find someone who really values the challenging craft and aesthetic BEAUTY of shoe making and I was blown away by the final results. (Letās just say that I had horrific experiences with other shoe makers in Manhattan.) I short, I can not recommend him highly enough! Honestly, he is a miracle worker! Thank YOU Steve!! You...
Ā Ā Ā Read more