David Yurman Corporate Office — Local services in New York

Very disappointed in David Yurman. I have a pendant (tag) that is wearing through, not what I expect from such an expensive, quality brand. I reached out to their customer service and was responded to 3 days later by a customer services representative named Claudia. They asked for my country and receipt. I told them I was in the UK, but did not have my receipt. It was roughly 18 months ago I bought this tag. It was a piece of jewellery that cost over £700, not a toy from Tesco's, so I did not keep the receipt for years on end. I have now waited for over 2 weeks for a response and had nothing. Not the quality not the service I had...

My experience with this NY store was great, my Husband purchased me a bracelet for valentines and I feared the sz at first because my wrist are a little fluffy, so he got me 1 of the cable $450 xl. When I slide it on its sort of a tight feel but when it gets on my wrist it's a perfect fit, I will enclose a pic of my hand and wrist to help my full figured women😍.I will definitely buy more now that I see how the jewelry fits me and it comes with a beautiful dust cloth,and resting bag, and packing box.I think a great job was done on our service and we...

I strongly discourage anyone from purchasing anything that requires shipping from the company directly or from a local store. They are AWFUL. I had to reach out to customer service numerous times and they are totally incompetent. They screwed up delivery of my package so many times it was nearly comical. Do not allow them to fix any of their own jewelry should it break, etc. Take it to a local jeweler. It is very clear that they do not care about the customer and they will not go out of their way to ensure that you receive...