F45 Training Boerum Hill — Local services in New York

My experience at this gym has been positive overall, with intense classes and great instructors since I started coming in January.

However, my last interaction with the owner, Grace, was appalling. I ran in quite literally two minutes after the 9:40am start time at 9:42am at the start of the demo, and Grace saw me from behind her desk while I was setting down my bags and immediately refused to let me join citing "safety concerns." I understand late policies and issues with being more than 5-10 minutes late, or even refusing service after a warm up begins, but the trainers had just begun the demo and the class participants hadn't started any type of warm up yet - they were all standing and watching - never mind the fact that all the workouts play on multiple screens. I was floored and told her I had been coming to Thursday classes for weeks now and she still refused my visit.

It was especially surprising because Grace had initially been so proactive in encouraging me to join and commit to long-term memberships. She would call and send me multiple detailed texts when I first started, trying to push me to pay $600 up front after my first visit, but now she had no hesitation in refusing to let me join this class. It felt more like an egotistical power move versus a concern for my safety. She said since it was through ClassPass she could check me in (so she could get her cut from this class and I avoid my cancel fee) but she could not re-book me to a different class for later in the day, although I’ve experienced the coaches be accommodating in the past. I would essentially have to pay twice for a class I had already commuted to and was in building for.

Since all the F45's are independently franchised, I will be moving locations and no longer be putting any more money into the Boerum Hill location. It’s a bummer to see the owner lack genuine kindness and decency, and ultimately just care about money and a power trip rather than their clients.

EDIT: edited for screenshots for transparency after...

F45 has completely redefined what a workout can be for me, thanks to the incredible team led by the owner, Grace, and the phenomenal trainers: Rachelle, Sisi, Luther, Cascio, Julia, and Taylor. Each class is a masterclass in efficiency, effectiveness, and enjoyment.

What sets F45 apart for me is the thoughtful structure of the workouts, particularly the days dedicated to strength training. As someone who needs to be mindful of certain physical limitations, the trainers' willingness to provide alternative moves ensures I can still participate fully and safely. Their expertise and attentiveness mean I never feel left behind, regardless of my ailments.

The 45-minute classes pack an intense punch, perfectly balancing brevity with challenge. It's this efficiency that I appreciate most; it allows me to maximize my day without sacrificing a quality workout. The sense of accomplishment after each session is unparalleled.

But it's not just the workouts that make F45 special—it's the community and the vibe. The LIVE DJ sessions on Saturdays are a brilliant touch, elevating the energy and making the workouts even more spectacular. It’s this unique combination of challenging exercise, supportive trainers, and a vibrant atmosphere that keeps me coming back.

Every class leaves me feeling stronger, more capable, and genuinely excited for the next. F45 isn’t just a gym; it’s a pivotal part of my journey to better health and...

I've been a member at F45 Boerum Hill for a month now and I'm absolutely loving it! What keeps me coming back is how every single workout is challenging and completely different from the last. I never get bored because there's always something new to push my limits.

The staff here is phenomenal - they're incredibly helpful, encouraging, and always willing to help with form or modifications when needed. It really makes a difference having trainers who genuinely care about your progress and safety.

I can honestly say I'm feeling so much better since I started - both physically and mentally. The workouts are intense but doable, and I'm seeing real improvements in my strength and endurance.

What really sets this place apart though is the community. The other members are supportive and motivating, and there's such a positive energy in every class. It feels less like a gym and more like a group of friends working out together.

If you're looking for effective workouts, amazing staff, and a welcoming community, I can't recommend F45 Boerum Hill enough. It's been a...