Finish Line (located inside Macy's) — Local services in New York

Worst store mismanaged with no supervision. A rude thin male employee working on Saturday 12/7/24 with no customer service skills refusing to help me with every pair of sneaker I tried to make an exchange telling me “they don’t have my size and to go to another store.” When i spoke to a nicer employee the rude employee came across the floor confronted me saying “what are you asking my coworker.” Also, when the nice employee went to the back he had no problem finding my size. I will never buy from finish line again due to that terrible unprofessional employee this...

Terrible customer service. I found despotic people with a bad attitude. My mom asked for help getting shoe sizes, but she ignored her. When she left with a colleague, she spoke English, thinking I wouldn’t understand. She’s previously been rude, saying we couldn’t move sneakers from the shelf. She said we could ask for any size of tennis, so my mom asked for some. She ignored her and started talking behind her back with another girl, saying it would be a disaster to...

i was dazed and confused on what shoe to cop. hesitant i was holding 10 different shoes and a nice gentleman came up to me saying i should cop the new balance 574 olive green colorway and i said yeah that way olive way. i respected his decision and i started walking with confidence around main street. i think his name was steven. asian fella. very nice...