Satori Laser — Local services in New York

Satori Laser penalizes customers who give them feedback about poor customer service experiences, gives petty and nasty responses when you share your poor experience, and over-bills. No one should go to a business like this.

I gave them valid feedback about a poor experience and instead of apologizing, they refused to honor the package I purchased. They said they "please remember we do have the right to refuse service to clients" and were therefore not going to continue my treatment.

Never in my life have I encountered this with a brand.

I supposed go here if you want to be bullied into only telling them it was good. Beware if you have a less than...

I’ve had about 6 sessions so far and I’m so happy I chose Satori Laser! The laser technician Tsira is incredibly thorough and kind when I have my sessions! She always asks how my recovery has been the session before, reads my body language, and adjusts my treatment according to what I have planned outside of my sessions so that I’m safe but still seeing results! My comfort is one of her top priorities and I am incredibly grateful to be in her care! My hair used to be thick and dark and often led to a lot of painful ingrowns, but now I can barely tell when I grow any body hair! I’m a million times more comfortable in my own skin than I’ve ever been in my...

During the covid pandemic, I moved to Florida from NY, and I had two unpleasant experiences in Florida. Since I had done treatments on many parts of the body at Satori laser in NY and knew a little more about the brand of machines than common people, so I specifically looked for the companies that use candela machines to do laser(later I realized that even using the same brand but huge different if the year different). I'm super excited to move back to NY and see my old besties, delicious foods, a bunch of familiar nail and hair salons, and my favorite Satori Laser. I have made my appointment, see you...