Sunset Gardens Senior Apartments — Local services in New York

My mom filled an application to this building over 20 years ago when it was first built. She was given a number which because she's elderly she lost. When I went to inquire about 4 years ago about why she was never called. My mother's name didn't appear anywhere in the list. When I asked to look to see if I could find her in the book where they have all the names my mother's name didn't appear. It seems to me that someone decided to remove her name. It's appalling to see how some people just get in, yet it's taken my mother over 20 years and still nothing, and now from what I was told the list is closed. Such a disparity. The same situation at Marien Heim my mother has a number there. Was called in Nov 2017 for a possible apartment available for disabled person. We brought the provider's letter and her birth certificate and it's 2023 and we never heard back. When I've tried to inquire, the Chinese woman who manages the office has been very rude and inappropriate telling me there's no apartments and that she doesn't recall sending mom a letter. This place needs to be investigated, by the...

Sunset Gardens is very well managed senior residence, and the location is very convenient with access to public transportation just 1 block away. My elderly mother has been living there since 2019, and she is very happy and comfortable living there. The building is very clean and there is a security attendant 24x7. And the staff is very courteous and help. The residence manager, Cynthia, has been very helpful in providing top notch services to the residents, including on-site flu and COVID-19 vaccinations. Highly...

Rose Community allows the superintendent of the building to act as a gestapo. It seems that the resident manager is the superintendent rather than the other way around. Rose Community submitted a request to HUD to obtain an increase for the rental subsidies, however the building remains in disrepair in much need of a paint job and a scaffold was placed in the exterior with no...