I've now had 2 experiences at this Target that are quite possibly the worst customer experience situations I've encountered before.
The first - I was trying to purchase an iPad and the lady in the tech department was on her phone the entire time. When I asked her if she can help me get the item as they were locked she pointed her finger away and continued talking on the phone. I asked again and she walked away from me telling me to find someone else in a red shirt. Ended up purchasing on Amazon.
The Second - I was buying a mixer and trying to get it price matched with the actual retailer. The floor employees affirmed that it could be price matched after I waited 15min for someone to come over and unlock it from the shelf. I walk it up to the register, ask for it to be price matched and the lady at the register said "we wont price match that". She then gave me a list of stores they do price match. So I pull up a similar one on Sam's club. The manager walks over and tells me "we wont price match that either" then proceeds to repeat tell me the item has to be in stock. I started to reply with what about the blue one (as they had a blue one at target and it was in stock at sam's club) and she literally turned away from me, walking away, continually talking, telling me it has to be in stock to the point I just gave up trying to ask for the blue one and said Ill buy it elsewhere thank you. The cashier then proceeded to mischarge us for the other items we buy. Then is unable to refund or complete our purchase. She calls the manager over and she storms over and restarts the register and just completely walks away with the cashier not saying anything. We sit there for 10 minutes until someone else comes over and asks us if we need anything. They literally just abandoned us, refused to refund or check the transaction - we literally didn't even get a receipt. so we just left the store and were going to eat the overcharge.
Turns out they never charged us at all - the payment never went through and they never bothered to...
Read moreWorst experience at a Target I have ever had. Everything in the store is great but the security guard is beret rude and disrespectful. I went to this store to buy some products with a two friends and we proceeded through the self checkout options. We packed our bags, loaded our boxes of sodas, PAYED and continued one our way out. As my friends and i are leaving the store the male security guard along side a female security immediately said (not asked) “we saw you packing the bags in the basket give back what you took now” Now myself and my two other friends (we are 17, 17 and 18yrs old) are wondering what is this guy talking about. Before we can even get to say a word the security guard became more vulgar saying “Just admit what you did and make it easy for us” I said “We just bought all of these products” then asked my friend to show the receipts as she looked for the recipe the security guard was looking through our bags very aggressively. Then my friend found the receipt and gave it to the female guard. Then we simply asked for an apology. He was very RUDE and HOSTILE. Instead of asking for the receipt he immediately barked at teenagers making them feel like criminals the whole checkout line was watching the unjust altercation occur. Now I understand securities have a job to do, and I understand plenty people especially teenagers tend to steal. HOWEVER not only did he approach the situation very disrespectfully he also proceeded to kick us out the store treating us like criminals and refusing to give a simple apology....
Read moreFirst time going here today i normally go to the Atlantic Mall target. First i'll say its an okay size store but not enough variety for me . They have like a little of alot of things and lack alot of things. I couldn't find what i wanted in the pet section as far as the food or a carrier much less a pet bed. Cat food barely has a selection to choose from and the electronics section was so small i was able to stand by the register and see everything within that square box of a section. The aisle next to it has a few electronics 😖.Looked for a few cleaning products also. You ask for sales help and the person come but be of no help. You work at the store shouldn't you have an idea of what products your employer sell and be able to recommend something similar in place of nothing sheesh. The next associate i encounter was in electronics for a laptop. Maybe these are supervisors in the off color tops but anyway he tells a guy i want a laptop. This guy walking like he had all day and i can wait. Mind you im like a foot away from him 😱. He gets the laptop then goes back to talk with his friend. Now we at the register waiting for their conversation to end so we can get rung up and leave 😂😂. The girl leaves and he ring us up then here comes another male employee and they start talking 😂😂. Im like omg this has got to be the coolest job as im leaving and see more employees in pairs just conversating chilling. No thank you for shopping at target , eye contact or words except the price. Where is the...
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