I came here after a midday Trader Joe’s run, you know trying to avoid the crowd, so it wasn’t busy at all! It was my first time, so I had excited. The young man, the employee at the register, was AMAZING, he was helpful and kind.
However the same can not be said for the other employee, the moment 3 additional customers came in the store he become curt and rushed. He even went as far as to start yelling, before any customers arrived at the counter, that they don’t have mini cookies. I understand from an operational perspective, trying to move the line along, but it came off very rude and it was not welcoming. as mentioned, it was my first time visiting and unfortunately, it will probably be my last.
I could excuse the curt and rushed tone, we are in NY so it’s a bit expected. but the quality of the cookie itself was NOT worth the $5 I paid. The cookie was DRYYYY, yet stodgy at the same time, not a great combo… especially given this was the batch I was told just came out of the oven. overall it was quite disappointing!
buttt the atmosphere is cute, I like the bold colors and how you can see the cookies right in...
Read moreI had such a great experience at this Bang Cookies location! The cookies were absolutely delicious—soft, gooey, and packed with flavor. I tried a couple of different ones, and every bite was amazing.
What really stood out to me, though, was the customer service. Angel was incredibly helpful and friendly. He took the time to explain the different flavors and helped me pick out exactly what I was craving. His positive attitude made the whole experience even better. It’s not every day you come across someone who’s so good at making customers feel welcome.
The atmosphere in the store was great, too. It was clean, bright, and had a fun vibe that made me want to stay a little longer. Everything about this visit was perfect, and I’m already looking forward to coming back. If you’re thinking about stopping by, I highly recommend it—you won’t be...
Read moreI tried Bang cookies for the first time and the cookies were delicious . The employees wer me super il and kind and there suggestins were perfect . My two sons and i loved the chocolate chip white chocolate , oatmeal and chocolate chip caramel. everything was so good . I cannot they use natural ingredient which makes the treat so much better . I tried Bang cookies for the first time, and they were absolutely delicious! The employees were incredibly friendly and helpful, and their suggestions were spot-on. My two sons and I loved the chocolate chip white chocolate, oatmeal, and chocolate chip caramel flavors. Everything was so good! They use natural ingredients, which made the treats...
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