Wellington Hair Spa — Local services in New York

I think the website over elaborates the level of expertise and professionalism and care the actual salon gives. Reading about it twice beforehand and going in to get a trim at a natural hair salon for the first time was exciting and adventurous, but leaving and now rating the overall look of my hair and how much I spent is very very disappointing. Basically I went in for Only a trim that was wayyyyy above my expected range, I thought $25-45 max, and the owner says it was 90😕... Then I pleaded for a reduction, since I could not understand why just a simple trim, (my hair wasn't long at all) would be that expensive and being a struggling student. It came down to $50 at the final say, which was still very pricey for me, but let it go since I was already there. The part where I was very disappointed, is the level of "expertise" and "care" I expected on my hair by the professionals. There was NO heat protectant applied to my hair, which I'm now noticing the effect it has left on my hair; after 2 weeks of this trim, my hair feels soo fragile, weak and keeps breaking. The way the owner applied the heat and used it to part my hair really disappointed me, but since I thought he knew what he was doing, I trusted in his "expertise" which sorry to say, I regret now because I'm truly really not happy with my overall results. I got more hair cut off then I liked to. The professionals don't really take time to get to know your hair, you and any needs or have any feedback whatsoever, during the wash and conditioning prep to give to you. They rush through the washing so fast and roughly, I don't know why, the owner himself is not very advice-driven when it comes to mantaining the health of your hair or what you can do - besides coming to his salon - to keep up with your hair care. I have to really say he was a bit rough with the heat, pulling with the heat comb, and trimming process, it wasn't really methodical..sigh. But yes I got my long awaited for trim, but not happy with the overall handling of my hair while I was there. Owner said on the phone when I called earlier a week before coming, "we get to know you, you get to know us," but none of his professionals got to know me or my hair especially...it's just a bit overrated. And $90 is way too much for JUST a trim -even the $50 wasn't worth it. Please reconsider these prices if you want to retain...

My experience here was mediocre. Unfortunately, after ten years I had to leave my old technician. This salon had attracted me years ago when I lived in the neighborhood. After speaking with Patrick on the phone, I texted him as requested to book an appointment. During our conversation, I explained that I had transitioned from box braids about 18 months ago and have been doing keratin treatments since then. As I was unsure if I needed a treatment, I requested that we do a wash/blowout/flatiron so we could get to know each other and assess the condition of my hair. Twice prior to my appointment, we confirmed pricing for that service as well as the fee for a keratin treatment in the future. Upon arriving for my appointment, I was shown to an area where I could hang my belongings. There was a young woman in that area and I introduced myself. She said, "You're here for keratin, right...?" When I explained that I was not getting that treatment, today and was in for a simple wash/blowout/flatiron, she responded with, "Oh, He made me come out for nothing..."(🤨... awkward) After an initial look, she washed and conditioned my hair. As she was drying it she determined that I needed a trim. I agreed with her because she is the professional and there is a certain amount of trust given to the person who takes care of your hair. It's an honour system which is not always reliable. After trimming and styling, my hair looked great and I was extremely grateful. When I asked how much, she said $175....!!! This is $50 more than what I agreed to. Now I feel awkward, again. However, went, I paid the $200, including tip. All in all, I was happy with the service, this technician was simply doing as instructed. But this culture that lacks transparency while relying on a system that requires honesty seems unfair. So.....Yes, you can get decent services here. Simply be prepared to pay at least $50 more than you are quoted. As well, don't expect to see Patrick. He was notably absent for my entire visit. As we all take a moment to remember the importance of honesty, transparency and working together, I did not find any of that here. This what is...

I met with Patrick who was already on site for my 2pm appointment. My hair was severely damaged so I went to him specifically for hair restoration. Patrick washed my hair and then proceeded to cut/clip the my hair. My hair is natural 4C. As ge cut my hair I attempted to show him some natural short hair styles but he just kept saying "their not really natural and actually relaxed for sake of the pictures. Even when I tried to show real time hair styles being done. He said he was cutting my hair in a "pattern". My hair looked so dull at 1B surprisingly I had to request my hair be dyed. He dyed it 1 black. Moreover I had to ask thst he shapeup the back. He commenced to do so but it appeared the clippers did not work and then he said well ur hair back shspe is a W. So it was not shaped. I then requested gel for my edges he took out what appeared to b hair lotion. I could see my hair was not looking good. He then patted my hair on the sides n that was it. The worst part is when I asked how much he hesitated so I went n put on my coat and I asked again. He had the audacity to say 175!! That's more then a nice set of knotless braids! Reluctantly I said 150 of course he didn't turn it down. I just paid dude rent! what a ripoff and check out the pics they speak for it self. Then he tells me I just need to embrace my natural hair..The very next day I had to pay again and get a weave I wish I would have done this initially! N my fault for not squaring up the price first but damn 175. N let me just say I really didn't mind the cost if my hairstyl was a hairstyle. This dude seemed like he just came out of retirement. He had n updated hairstyle techniques as stated. Not even the proper tools. N how could a hairstylist let u leave thir shop knowing their customer is disappointed especially this was my first time but he didn't care I was just a easy "comeup". If he couldn't style my hair he just have said so. N the only reason I went to him because he had all excellent reviews unfortunately that wasn't...