I am not going to lie, I had high hopes for this gym. I cancelled my membership at a much higher end gym, to begin coming here JUST for the chid care, because for me, having 2 kids can definitely make it harder to go to the gym, so I thought FitLife would be a great option so I could go whenever I wanted.
The first few visits were great (like most things when they open) but after about the first month, the childcare has gone downhill IMO.
Maybe some people just want a place to dump their kids off for them to go train, but if you actually care about the treatment your kids get, then do not come here. I’ve brought my 4yo a total of 4-5 times (first two were decent) but the last few times the workers in there don’t even acknowledge us, don’t smile at my daughter or me, they are always just sitting down on the chairs on their phone or staring into space while the kids (all ages) have free range and un monitored TV time.
I believe two weeks ago I brought my 4yo again, and when I went to pick her up, she was in the back “theatre” room just with what looked to be an 11-12 yr old girl watching some random adult vlogging brain rot with zero supervision, and no workers even back there with them. Again just on their phones in the front room. Maybe it’s just me- but this is absolutely unacceptable , why work with children if you don’t like kids? Why hire people who don’t engage at all? I was not happy that my daughter was exposed to adult vlogging brain rot, there is no world where that is healthy or acceptable.
If you are a parent thinking about coming here because of the child care, just don’t. The gym is not a bad gym- but it’s comparable to PF, Crunch, commercial gyms. Best part is the sauna access.
Please hire people who care about kids, we deserve to have a trustworthy place for our kids to go where they have fun and interact. Not where they get dropped off...
Read moreFitLife North Charleston was an absolute nightmare from start to finish. I was charged a random $58.99 “downgrade fee” that was never mentioned in my contract. When I asked staff about it, I got conflicting answers and zero help. No one seemed to know what was going on, and no one seemed to care either.
The gym itself is chaotic. The bathrooms smell like a dog kennel seriously unpleasant. It feels more like a hangout spot than a place to actually work out. People sit on machines chatting or scrolling on their phones for ages, making it nearly impossible to use anything during peak hours.
The music is ridiculously loud throughout the entire facility—including the bathrooms and sauna room. It’s supposed to be a place to focus or unwind, but the music is blasting even in the sauna, making it uncomfortable and disruptive. You can’t even relax for five minutes without feeling like you're in a nightclub.
To make it worse, the staff look miserable, and the fake customer service is obvious. One night, I walked in and the front desk associate was literally eating a Chick-fil-A sandwich. This is a gym, not a drive-thru or break room.
I’ve already canceled my membership and will be telling friends and family to steer clear. Save your money and your sanity—go...
Read moreMy teen son joined MaxFitness on Tower Rd in December 2024, but since then, the gym has come under new ownership. Recently, I went to speak with the manager about new membership options that weren’t available when my son initially joined. I wanted to adjust our current membership to the lowest plan, which is $10 per month, as my son only uses the gym for the equipment and doesn’t need additional services.
After discussing the matter, the manager suggested canceling our current membership and reenrolling under the new plan, but he informed me there would be an $80 enrollment fee. I pointed out that this didn’t seem fair to existing members—why should we have to cancel and re-enroll?
In response, the manager simply stared at me, spread his arms, and pointed to the door. I followed his suggestion, left, and canceled our membership. While I’m willing to pay the enrollment fee if necessary, it’s the manager’s attitude that really upset me. It feels like they’re more interested in squeezing money out of clients than actually helping them live a fit lifestyle.
I definitely will not recommend to any friends that intent to...
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