Exit 4 Private Escape Rooms — Local services in Ocean City

This is hands down the best escape room I've ever been to. We were visiting from DC, and this seemed like a really good one when we were looking for escape rooms. And it definitely didn't disappoint.

The staff member we worked with was not only friendly, but also hospitable, considerate, and made us feel very welcome.

The decor in the lobby is impeccable and immerse. The waiting rooms have old coins and bank notes strewed on the tables as well as publications written by the founding fathers. There are other items in the lobby as well, including a super nice chess board that visitors can use while waiting for their room.

We did the Blitzkrieg room. The room itself was very well decorated. The props look real. I had a hard time believing that some of them weren't actually real artifacts. Even our clue master followed his part so well, it was not hard to imagine that we were talking to a WWII soldier.

The room's puzzles were so top notch. There weren't a whole bunch of locks and keys and combos with poor and confusing clues like some places offer. Each part of the room was different, unique, and many of the puzzles and mechanisms were very tech/advanced. There was nothing boring, tedious, or confusing. AND there were no leaps of logic required. It was actually solvable without help (something I haven't experienced at the other escape rooms I have done).

The clue master explained before we started the there was one piece that another customer had broken and not to worry about trying to figure it out. He explained that he had created a workaround for it. The workaround was so good that we didn't even really notice that it was a workaround. He had to explain where the broken part would have been used afterward.

We had so much fun here that we've already made plans to come back and...

Such a disappointment. We did the Sherlock Holmes one this time, and as we were doing the objectives, nothing was happening. (Even though we know we were doing them correctly). We would figure out the clue, and try over and over and over then get tired of trying and just give up, then bam, out of nowhere something in the room happens. We started out on the 30 minute timer, and after about 9 minutes of not figuring ANYTHING out in the very beginning, we finally got a clue. We started to figure out a bunch of the objectives, but every time we figured them out, it would take 4 or 5 times of repeating the same steps for something to happen. We got down to about 8 minutes left, working on yet, another objective that was not doing anything, and bam, we “completed” the game. Out of the 22 minutes of frustration, we only got 2 clues. THIS IS NOT OUR FIRST ESCAPE ROOM EXPERIENCE. We have done a few of them. This was the worst experience I’ve had yet. My 3 kids aged from 5-10 didn’t even enjoy it, for the first time ever. These escape rooms have kinda became a family thing for us, and it was disappointing that they didn’t enjoy it. When we walked out of the room, I saw a room open that had black curtain “cubicles”. I’m assuming that their are employees in there watching you and activating the props in your room as you figure out the clues. If so, I’m assuming the person that was controlling our room was either asleep or on their phone the entire time. I don’t like leaving bad reviews, but when I spend over $100 to have fun with my family on something that’s suppose to be 30 minutes, I expect to walk out with laughter and memories of a great time with my family. Good thing their is more then one company in the area that do the...

Worst escape room experience I have ever had. I've done over 20 rooms in several different places by several companies, and I came here hoping for a fun experience, but now I will never return.

The first thing they told my group when we got in the room was to not physically force anything. They told us "if it feels like you're breaking something, you are". Fair enough, that's rule #1 in just about every room I've been to, don't force things open and don't break stuff. The whole issue is that the puzzle in this room then REQUIRES you to break soemthing to solve it.

We spent 20 of our 30 minutes trying to find codes or patterns and put them in any of the input locations we could find, just trying to get a first clue, but we couldn't get anything to work. I was shocked at how hard the room was but oh well, you dont win them all, so with 10 min left we asked for a clue since we couldn't even find how to start the puzzle.

Imagine my suprise when the clue directed us to LITERALLY RIP a piece of cloth OFF THE WALL so we could see to the other side and find the first clue. Let me be clear, this wasn't hanging on hooks or attached by velcro, the cloth was LITERALLY STAPLED TO THE WALL. It did not come off easily. We were expected to tear this random cloth off its staples, breaking it, just to get the first clue. This was the exact thing they had told us NOT to do, and the number one thing every escape room in the country tells you to never do, yet it was required in order to even begin the puzzle.

I really can't think of anything they could do that was more unfair, or more a waste of time. Anyone who used this room deserves a full refund for the time wasted. Don't waste your time...