Lush Cosmetics Ontario Mills — Local services in Ontario

We walked in today with my daughter who was having a "yes" day where we said yes to everything (within reason) and we're immediately greeted warmly by Mat, who made a point to show us around, and demonstrate a few products that our daughter was interested in. The tactile and scented nature of the store was amazing and Mat's expertise was the perfect addition. We tried out a bubble bar, smelled the bath bombs and even experienced the scrubs. Mariah stopped by and explained a bit more about the scrubs and then showed us the shower Jellies as well. We picked out an assortment of products and Mariah even gave us a sample of another scrub to take home and test out. The experience was more than we could have ever asked for and truly one of a kind. Mat and Mariah were so friendly, welcoming and patient and we never felt rushed, pressured or out of our element! We will 100% be back to buy more, if just for the employees and environment, but also the products and how they are made. Thanks Mat and thanks Mariah, you both...

I wanted to take a moment to express my gratitude for one of your exceptional employees, Daisy As someone who experiences extreme anxiety, I truly appreciate Daisy's support and understanding. She has a remarkable ability to connect with my sister and me, always remembering our preferences and what we like. During my recent visit for the 50% off sale, Daisy was incredibly helpful throughout the entire process. I found myself in a position where I could have easily spent over $500, but with Daisy's assistance, I was able to navigate my choices and compose myself. I ended up with so many of my absolute favorite items that I cherish year-round I cannot thank Daisy enough for her help, and I want to extend my appreciation to the entire Lush team for having such a valuable asset like her. I am absolutely obsessed with the shower gels I purchased!! Thank...

I moved from LA to the IE a little over a year ago, and out of all the Lush locations I have visited in both areas, this one has the BEST customer service! Daisy has helped my partner, daughter, and me on multiple occasions, always going above and beyond to make our visits special. She's great at remembering our needs and favorites. I have even introduced my sister and niece to this location so they can see why I keep coming back. On a recent visit with my sister, we were assisted by Christy, who gave us the full Lush experience and we absolutely loved it!

The team here truly makes a difference, and because of their amazing service, I will continue to be a loyal customer. Highly recommend this location to anyone considering stopping by! I will also be sending an email to corporate to let them know how outstanding...