Check-in was quick and easy, and they were so friendly. loved they text to check in on us. Thank you, Megan! When we called down for some towels, they came up so quick. We always get a refillable cup for universal, so we added to our collection of hotel refillable cups. The bus shuttle was so convenient and pleasant. We had no issues with our wheelchairs on the bus, so it definitely makes this a better choice for us. We will be back!
Beds were comfortable, and from other reviews, we were surprised at how quiet it was. We got adjoining rooms, and we didn't hear them even when I knew they were watching cocomelon 😅.(having youtube app on TV was an added plus) The tvs do have a cap at 19, so some things were harder to hear. The shower was hot and pressure decent. The steak quesadilla and fries from downstairs were good. The Starbucks in the lobby was super convenient and quick. The pool was refreshing and fun. The kids enjoyed the...
Read moreNice pool kept at the ideal temperature. The lounge chairs are clean and comfortable. The same goes for the rest of the pool area. The staff keeps it very clean and well maintained. There are plenty of towels available. There is seating inside the pool perimeter and music plays from underwater speakers. The pool bar is conveniently located near the restrooms and some games like ping pong. The bar staff were great and we enjoyed good conversations. One evening we purchased dinner from the cafe and ate poolside at a few of the many tables available. There was never an issue finding seating or lounge chairs. The pool never felt crowded and there was never an issue with other guests. The life guards are attentive and switched often to keep focus on the water. The pool was standard with no slides and only a few water spouts near the main entrance, but it was the perfect place to relax on a hot, humid, and...
Read moreHad to take the kiddos on vacation for Spring Break!! There were people there from all over the world! The room was clean, the staff was pleasant and helpful, and we had everything we needed, right there at the resort. This Place Was HUGE!! I swear our room was a 1/4 mile from the elevator! Prices were inflated, of course, but we knew they would be, so we each sold our plasma before we left. (Kidding…but, for real! I picked up a 6” sub that had 1 thin slice of ham and 1/2 a pc of cheese on it, a small slice of cheesecake, and a chocolate milk for the price of $17.00!!!😮) Anyway, 2 pools, a splash pad for the Littles, a bar by the pool, a nice gym, Starbucks in the Lobby…literally, every. thing. you. need. Put it together and what do you get? A nice vacation we’ll...
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