Beach Break Cafe — Restaurant in Orlando

Our 1st time at Universal Studios Surfside Inn and Suites and purchasing from the Beach Break Cafe in Surfside. Will probably never eat here again due to the disappointing food quality. Would rather just walk over to IHOP and get fresh prepared food, especially for breakfast. Waffle at Beach Break Cafe was not cooked long enough and was too pale which caused it to be rubbery with no crunch or texture at all. The packaged strawberry cupcake was spit out after one bite. No strawberry flavor at all, texture airy, and the frosting was whipped cream which was not labeled on the package. Very unappetizing when you're expecting buttercream frosting. Packaged salad had a bitter taste and had to pull out various pieces of dark, shriveled lettuce. Bananas were fresh, bacon was delicious, and croissant with chocolate filling was good but not enough chocolate. The Staff were Amazing! So friendly and caring. The Cafe has a lot of potential with very positive staff, if only the food quality could...

This place is the absolute worst. I love to give good reviews. It’s a truth. I rarely to never give bad ones. This restaurant is just really really really bad. The person taking the order to the person checking you out are rude. The kitchen is messy. The food is just overcooked and bad. The self serve drink machine was not working. It has a setting where it screens for non-restaurant cups. I get this. It is a good system and I am sure it can help control costs when people show up with their own cups and get a soft drink without paying. The problem was I bought a cup. It didn’t work. I told the cashier. She treated me like an idiot. Spoke to me slowly like I didn’t understand how to use a fountain soda machine. I go through life being respectful of food service workers. This is where I got my start. It is hard to be respectful when the staff is this bad. If the attitude is bad though-out your team, you have a serious problem with management. I advise never...

Just came back from our 2nd stay at Surfside and I laugh when I read that prices are high, I actually found the prices for a "resort" to be pretty good. Fresh made scramble eggs breakfast bowl with your choice of ingredients and a side of steak fries for $9 and it tasted very good. I also liked the croissant sandwiches, they were good, also $9. For lunch and dinner, we had the kids mac & Cheese a couple of times, that was very good and you got a big bowl of it for only $5. Hamburgers were also pretty good for a resort burger and I always asked for a fresh one and never was told no. We think their Deli sandwiches are a waste of $ for the meat portion size and the chicken was dry the one time we had it. I will also say that our daughters loved their pizza and a kids pizza is enough for an adult. Another positive were their quesadillas, the only bad part was that they do not have sour cream. And the majority of the staff were very friendly...