Kipling — Local services in Orlando

The service is awful. Even when is not crowded, they will only interact with you if you are ready to pay or to be rude to you - I got “called out” once because I was carrying around the display item (no one helped me get the item, what was I supposed to do?). And the other time, since I saw they would get the items from the drawer, that’s what I did. So I got called out for opening the drawers. What?! Plus, they assume and speak with you in Spanish - a language I don’t speak, even though I am foreigner, we are not all the same! Anyways, discount wise, the very small or very large items usually have the best ones (necessaries or luggage). Mid range backpacks and purses usually have moderate discounts that you can get in regular stores. The sale items at the back are good but you gotta hope for a style you like. I had much better service in other outlet stores, like...

I am a travel agent representing numerous clients who make purchases at the Kipling store located in the Premium Outlet in Orlando. While we have frequently experienced excellent service from the sales associates, I regret to inform you that our experience today was subpar. On the evening of May 15th, at approximately 8:00 PM, we encountered a sales associate without a name tag who provided us with inadequate service. Furthermore, when we presented a VIP coupon from the mall, she was very unwilling to apply. This is not what we should expect coming from your ambassadors at Kippling. I feel sorry about this and hope management gets involved training...

LOOOOVE this place. I usually order on line as we don't have a Kipling Store or Outlet in GA. They had an amazing sale at the outlet store. 50% with add'l *10% off if you use an or sign up for their *Orlando Premium Outlet VIP Coupon. I've used their product for several decades. Also buy their backpacks and pencil cases for myself and grandkids. Consistently durable.

Prices were great, their backpacks and luggages are made to last, very durable. Lightweight. These are all I use when I travel. Also perfect for cruises as these bags are soft. You're able to "mush" these under the bed, for much needed space in your room.

Highly...