Daniel's Jewelers — Local services in Palmdale

UPDATE: after much negotiation the owner said they could fix it for 90 dollars. While that’s much better than $280…it should have never escalated into a situation like this. Unsure if lll go back to them after this but at least my ring is beautiful and fixed again.

If I could give this place 0 stars I would. I took my wedding ring to get fixed at this place because I heard such great things about them. I waited 5 years to even be able to do it because money was tight, but I finally was able to save up $450 to get my opal fixed. The ring was beautiful and I was SO excited. I took it off before I did anything and was really really careful with it. Tell me why…9 DAYS after I got it fixed and back, the stone broke again. They keep claiming I must have hit it or did something to it. Like dude I took it off before I washed my hands, put lotion on, took a shower, did dishes; everything. They won’t fix it again unless I pay $190 and that’s after I told them I wouldn’t pay the $280 they originally wanted to fix it again!

I waited 5 years to financially be able to fix it for them to basically rob me of almost $500, and I got to enjoy the ring for 9 days. They make me feel like I can’t take care of my stuff and they don’t even honor a 30 day policy. It makes me feel like I don’t deserve a nice ring because of the treatment I got there. Even if I had bumped my hand on a wall..the stone shouldn’t have broke like it did, and they won’t own up to it. Screw this business and thank you for ruining my day. I should’ve never trusted you.

I should have just bought a new ring from SOME WHERE ELSE with how much...

I've heard about Daniel's for about as long as I can remember but I'd never been in the store. I was with my sister at Antelope Valley Mall and as we were passing by I saw this beautiful pair of diamond studs. I asked the sales lady for some assistance & ended up purchasing these beautiful studs,which also included a costume jewelry bracelet, which My sister loved. Much later I was putting away My receipt for the earrings and to My surprise,the receipt stated, that My diamonds are Man made. I was never informed of this and I should've been. Man made diamonds have really no resale value. Jewelry has always been an investment for me,that's how I was taught & it's worked for me thus far. It's partially My fault for not asking more questions but the sales lady should've been up front & informed me also. Much more than likely I'll be returning...

Horrible service brought my engagement ring in with a missing diamond and told me there wasn’t anything missing and gave it to the jewelry and the jewelry didn’t do anything and then brought it in again and the other girl notice a missing diamond now hopefully getting it fix and went in and brought in a wedding ring for my fiance told them to make a estimate with the jewelry but told them not to give it to the jewelry but they went and gave it to him anyways without asking I would never go here again Santa Clarita is way more better service than this place . I would say don’t ever go here again the employees here are horrible and the manager isn’t that great I will never buy anything...