Tech Surgeon AV — Local services in Palmdale

Honestly, I am blown away at the level of professionalism, courtesy, and honesty of this tech repair shop. This review has had a long time coming, as I have repaired two of my devices at this shop within the past few years. Both visits went without a hitch. The owner, Richard, is incredibly polite, friendly, and understanding. My first repair was a Samsung Galaxy S20 Ultra, which I am even STILL using at the time of this review. The screen was shattered so badly, I thought the thing was a goner. Cracked glass to the point of powdering, black spots on the screen, unresponsive to touch, the whole nine yards. I was debating just replacing the whole thing, considering how badly damaged I thought the phone was. Well, I brought it into AV Tech Surgeon, just to see if it was salvageable, and to my surprise, they said yes! Grateful, yet slightly skeptical, I left my phone to their care, and was told it would be ready within a day. Even faster than I expected, too! On the day of pickup, the phone was returned in PERFECT working condition. No sensitivity loss, glossy, beautiful screen, fully responsive to all touch. It was as if the phone was never smashed in the first place. I was so impressed, I came back, a few years later, when a tablet I had was experiencing issues with the charging port. Again, fixed as if nothing was ever wrong with it! Not only that, but Richard even recognized me from my first visit those few years ago. That let me know that he really cared about his customers. I wish I could give this shop a higher score. Richard and his wife really go above and beyond, and I will happily come back here if I need any tech repairs in the future....

It all started off with a PS4 Pro with coke inside. It was my friends and he asked me to fix it. As I went through it I realized that the Ac power unit was broken too due to the Coke that had splashed in it. I attempted to look for a location and see where they can solder the piece back and there was nowhere near me besides Richards store. I gave him a call in the morning and that’s where the great service all started off. He answered his phone which other pleases didn’t at all. That’s really professional if I say so myself and on top of that the quality of his service is so amazing. He was able to fix the PS4 pro, get all the coke out too from all the components and on top of that be able to solder back the broke piece. I have to say the experience was spectacular. Richard is amazing at tech services, I recommend him 1000% because his work speaks for itself. The job was done super quickly and on top of that he is very knowledgeable in various kinds of services when it comes to tech, he even taught me a couple tricks or two. The price was super great too not too cheap and very reasonable. I have t say if you have any tech problems I recommend coming to Richard regardless of what it is cause his work is better than you can imagine. He had such a great...

I dropped and had an internal problem with my iPhone XS Max. I went to almost every cellular repair place in Lancaster and everyone was saying take my device to the Apple store, in which is almost an hour away. But I didn’t give up, I searched in Palmdale and first place to pop up was TECH SURGEON AV. Richard was the repair tech, and boy was this guy like an Angel. He was very supportive, listening to my concerns, and with Covid-19 going on he made us feel very welcoming still. LONG STORY SHORT. He immediately start going to Surgery on my phone. Was able to repair my board free of cost being that I was at the moment a first time customer and I drove to Palmdale from Lancaster. He also was the only store that kept my screen in stock in which the screen was at a very reasonable price. I am the owner of a Non-Profit Youth Football Organization in Lancaster, Ca and I now refer all of my parents to Richard because of the awesome customer service he and his wife offered to me. Oh yeah by the way the offer every customer with a free ice cold bottle of water LoL!!! I highly recommend this 1 stop shop for ALLL your electronic repairs ! RICHARD WILL TAKE CARE OF...