So the rink was small and hard to skate on. Plus, the customer service was terrible! Definitely NOT worth the expensive price! Skate elsewhere!
Edit after response from owner: Hello Tyler! I don't know why you insist that we were 20 minutes late when we were only 15 minutes late, which is allowed according to your rules online! We spent 10 minutes getting our skates and putting them on and a total of 10 minutes skating on the rink. We asked for a refund because it was not only a small rink, but terrible to skate on. I think it's funny how you have to resort to lying in your response to save face. At the end of the day, the service was not at all what we expected, we wanted a refund, and you refused based on rules you made up on the spot. I have been in customer service for 8+ years and I have NEVER once asked for a refund. Even if you are not able to give us a refund, you definitely need to work on your customer service skills. I pray you find a better suited career because this clearly is not meant for...
Read moreOne of a kind experience for the whole family. I highly recommend you check out the family style ice sheet situated right up the stairs from the bus/transit drop-off point. There is music, concessions, several shops and rentals, even offer a push along stand for the people that might need some practice skating on their own. Super fun and the staff are incredible! Parking is a crowded and sometimes messy situation, but if you plan ahead, you can take the free shuttle that service all of Park City. Kimball Junction and Deer Valley. They even...
Read moreOne of our favorite highlights of our trip to Park City. Staff was super friendly and helpful. Tickets were easy to purchase online and affordable given it is all day access (we stayed 90 mins). Wonderful ambiance and the heaters/firepits were just right for the short break during the Zamboni ice maintenance. Only recommendation would be getting men’s size 14 figure skates (they had hockey skates in that size) but I imagine not many folks request that. We would visit again the next time we’re in town. Go at night for the...
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