I gave this new location for diamonds girls on pines blvd a 2 stars. When I walked in I was not greeted just stared upon. When shopping around I shouldn’t have to be FOLLOWED while looking for products ESPECIALLY from my own kind (if I were a Karen which they wouldn’t even step foot in this store, I wouldn’t be stared at) and witnessing workers follow and stare at others from a distant trying to not be obvious when it’s clear as day. I didn’t have a big bag/purse or looked suspicious like some. I don’t need to steal anything especially from a beauty supply store. If I would steal it would be stealing FOOD to feed my family. NOT HAIR GEL. That’s very uncomfortable if I’m spending my hard earning money to support a business. This location is closer to my house, and I love this plaza. The store was clean and organized. That’s why I gave 2 stars. Other than that, I don’t think I’ll be back. If you feel you have to follow people for theft maybe invest in a better method, I worked in retail and could give...
Read morethis store has great looking hair but the hair gets knotted quickly. So I brought my own hair this time. And I also went to this store yesterday so get a middle part with straight hair and this lady named kayla took my braids out and redid them. WHAT?!? She wasn’t even on time I asked the man at the front what time is she coming he said she is supposed to be here at 4:00 and she is coming. I was waiting for atlest 30 minutes. When she first started she asked me if I wanted a middle part or side part. I told her middle part then I ended up with a side part with my hair left out in the front. She told me to wear a headband to cover the left out part. I was VERY ANGRY AND DISAPPOINTED because I didn’t pay all of this money to wear a headband because you messed up. She said it will take about 30-45 minutes but instead over 1 hour and 30 minutes. It was the worst service and hairstyle I’ve ever had in my life. I DO NOT RECOMMEND ANYONE TO GET THEIR HAIR DONE BY KAYLA OR GO TO THIS STORE AT...
Read moreThe staff is a little less than ok... My experience was this: I took my stuff to the register and there were some lashes on the counter... One of the workers asked me if they were mine and I said no. The guy at the register rings me up and I leave to my car. As I'm pulling out, the guy at the register comes outside and goes to a car but when they let the window down he comes to my car... He was looking for me! I let down the window and he says I need to check your bag to see if I put the lashes in there by mistake. I said ok check it; it was on my front seat. He checked it and boom! no lashes... Idk if I feel insulted or what! I know their biggest fear is someone stealing from them, but yet and still not everyone steals! I watched him put my stuff in the bag and just bc he no longer saw the lashes on the countertop, he presumed he put them into my bag. Very unprofessional!! And what a way to make a customer feel...
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