Fajas Y Mas Pembroke Pines — Local services in Pembroke Pines

I've never experienced such poor customer service and lack of professionalism. Margarita, store manager, hung up the phone on me after I tried to express the concern I had with my faja. When I purchased my faja and tried it on in the store it seemed to be the correct fit when standing in the fitting room. After "walking" in it, the lace started to roll up and make a print in my pants. When I discovered this, I called the store and they suggested that I add a piece of lace to the lace that was already on the faja to add length and prevent it from rolling up. That solution left two lines that would show when wearing pants. I called Margarita to ask for a solution and she said she didn't want to help me because if she did, I would come back with more problems. She told me that my issue was my problem. Nice way to treat a first time customer.

As the experts on fajas, the staff should be able to provide guidance (based on different body types) when a customer is looking to purchase a garment. I have big solid thighs and a small waistline. The recommendation should have been for me to get a garment that was mid thigh or three quarters to prevent the lace from rolling up. Instead they gladly accepted $130 of my money and was not willing to help provide a solution.

There are other companies selling body shapers. Do not waste your time or money with...

A huge thank you to Jackie for helping my mom find the perfect faja that suited her shape while balancing comfort and functionality! My mom recently had abdominal surgery and was advised to wear a faja for compression. Jackie immediately understood her needs, taking just one look in the dressing room before recommending the ideal option. Her expertise and attentiveness made all the difference.

Jessica also kindly shared that they offer alterations for fajas, giving my mom the option to adjust it if needed in the future. The entire team was incredibly friendly, kind, and helpful throughout the process.

Thank you so much for your care and support—it meant so much to...

I went into the store to get a Faja. I asked if I was able to try it on and I was told that I couldn’t. I found this to be very weird since they had dressing rooms in the store. I wanted to make sure the faja fit correctly and comfortable before i purchased. I asked if the faja did not fit comfortable am I able to return it and she told me no. So I can’t try it on ? And I can’t return if I try it on at home and it doesn’t fit ? How does that make any sense ? Especially if it’s not a cheap buy. I’ve been to many faja stores and they allow u to try on if you’re not able to return the item. I definitely don’t...