Platinum — Local services in Philadelphia

My son purchased a pair of jeans from this store and he specifically asked the cashier if he would be able to return the pants if they didn’t fit. The sales associate told him he would be able to return them but what she didn’t tell him was that he only had seven days to return/exchange the pants or he would be out of luck. He tried to exchange the pants for a bigger size once he realized he couldn’t fix them but 10 days had passed. When he went to the store he was told he wouldn’t be able to return or exchange the pants (he says the manager didn’t even try to help him she just straight said “no”). He left the store very sad because basically he is stuck with $105 pair of pants he can’t fit. I called the store and spoke with a store manager name Cynthia and asked her if there was any way he could get another pair of pants even if they were cheaper as long as he could fix them. Cynthia was adamant about not even attempting to help us and even said the jeans were “clearance” and were final sale but when I told her the receipt didn’t say that she further went on to say she couldn’t be “racist” and change the store policy for one kid..... like what!?! Then she took down my information and told me the owner would give me a call whenever they stopped in the store and she had no way of knowing when they would be in and she has no way of contacting them (yeah right). I believe they prey on the young people that patronize their business get them to purchase items for a ridiculous amount of money then do whatever to keep the child’s money. I am...

Wonderful store! Everyone there was super friendly. Got a great deal on a Moschino and McQ shirt. The woman there who I assume was the Manager/Owner couldn’t have been more helpful. Anyone who loves great fashion needs to check...

this store has fake merchandise they buy stuff off of farfetch and sense then, resell it for a higher price to make their profit to buy more of these stuff products dont trust...