Clerk Of Superior Court Customer Service Center — Local services in Phoenix

Brought 50 documents, all completed to get our (6 yr) daughter (to get an under 16) passport. The security were super nice to our daughter. The desk clerk was rude, snapped at us, and tried multiple times to cancel our passport application. It took 2 months to get an appointment. We asked for a supervisor to review the application for accuracy and they called security on us. The supervisor was also extremely rude and dimissive and send she doesnt care, submit the application and it will just be declined. We waited 2 months for this. We paid for this. Me and my daughter are U.S. Citizens and this office and staff treated us like criminals when try to get an updated passport for our daughter. We told them to submit the application and were escorted out by security because we wanted to submit an "accurate" application and the clerk told us they dont care. The clerk said we arent the U.S. department. We just send them documents and applications. The clerk and supervisor treated my entire family like trash and tried to prevent us from submitting our daughters passport application. The behavior of these clerk staff and supervisor was atrocious. PLEASE DONT EVER go to this office. Oh and the supervisor told us if we dont like it we should go to the Post Office to submit our application. We were told we needed to be in court, with both parents and daughter, for the security of our daughter, but the supervisor told us to go somewhere else to try again to deny our application submission. I couldn't believe how disrespectful they were...

The service they provide to the public very unprofessional and rude everyone starting from the moment you walk in to get your belongings searched all the way to the security sitting at the bottom of the stairs to the people behind the glass all very rude and very unprofessional. Must try to remember alot of us don't know where we are going or we have alot of questions because we simply do not know, their job I thought was to be helpful because I thought or maybe I was wrong their job was to have the knowledge to the questions we might have and know the place or can direct us to the right place we have to go. But they attitudes I got from every single person I came into contact with...

I filed the form " Electronic direct deposit authorization" and VOID form for Chase bank in the beginning of August, 2024. I have called every week multiple time since then and I was promised I will receive money via direct deposit. I have just called today ( Septempber 13th) and I was told the check was mailed on September 11th. I don't have an address currently and I'm currently living abroad. I will file a...