Golden 1 Center Box Office — Local services in Sacramento

I bought tickets for Gabriel Iglesas (Fluffy) before the pandemic. The show was rescheduled before and I was informed. Then it was cancelled. I was at DOCO and found out it was rescheduled and I wasn't emailed informing me this time. If I had known I could of had a nice evening. The supervisor said it would take to many hours to find my payment for refund. He wouldn't give me a chance to look for the rescheduling email from last year. I raced home to find the tickets so I could qualify for a refund before the 8pm show start. When I said something about his poor customer service and maybe I should be compensated for saving him all that labor from correcting the mistake the box office made he said "you got your refund" He is heartless to his...

'20/7 1st review, but regular customer over the years: -- Pre-COVID 5 Star: If a line, it moves quickly given a handful of tellers, air conditioned inside, walk-in style lobby like a bank, at base of arena. -- Post-COVID 4 Star: "Box Office closed until further notice" with no mention of how to get refund...just an email "The Box Office can be reached at boxoffice@kings.com for any event inquiries and we will get back to you as soon as possible." (See pic posted) ++ That being said, I am pleased that our refund request was replied to and refund initiated with 18 hours of my refund...

Came to see the "Eagles" 2 weeks ago with a group of friends. Awesome show. They always put on a fantastic show each time I see them. This event also included local orchestra backing on a few of the songs and also a local gospel section for a couple of songs. Not to mention Vince Gill who himself is one of the biggest names in country music. Amazing! Just when u thought they couldn't get any better. Tickets were costly but well worth it. Band members included their own singles here and there as they are all...