Donāt bother with this place. They donāt appreciate your business.
I have shopped at this establishment and their sister stores in the past. The merchandise is cheep quality beach attire. Itās definitely not great clothing, but something you can find a one off fun outfit. When I have visited this establishments in the past I have always felt the staff would rather be somewhere else. You all know the typeā¦. they employee that is put off when ask them a question because they have to work.
So while staff has never offered a pleasant shopping experience, today officially cemented them as the worst shopping experience in St Augustine.
Iām in town for only one night. I arrived at the store at 5:50pm and they were closing. Closing time is normally 8pm or later in the summer. However, because today was a colder slow day, the shopkeeper told me they decided to just close early and I could not come in. She was not friendly or apologetic about the situation. Rather, she was bothered by my presence and rude. Based on her dialogue, I expressed my disappointment and commented that closing early just because it was cold was a stupid policy. She sharply replied ā staying open was stupidā. I responded that if people expect a store to be open till 8pm, closing early just because itās a cold slow day is a stupid policy. She then respond that āI was Stupidā. She attacked me. I commented on a policy. She attacked me personally.
I am āStupidā because we expect the store to be open based on posted opening hours!!!! It actually made me laugh at how unprofessional she acted. But at the ending the day, this type behavior is Unacceptable business practices.
Donāt waste your time here. Go around the corner to Cotton Wayās and see Kim. They have much better quality merchandise and appreciate customers. I dropped a nice penny with them today after being told I was āStupid ā by the not so bright sales lady...
Ā Ā Ā Read moreI was in your store on Monday, June 1. Shopping was not a positive experience for me that day. The salesperson was overly attentive and pushy, grabbing more and more dresses for me to try on when I had not even tried on the original 4 dresses I started with. Although I realize she was trying to be helpful, I was overwhelmed and uncomfortable. Ultimately, I left with store not sure I really wanted all of the items I ended up with, and very stressed out. I understand that these past few months have been stressful and very difficult for store owners and restaurants. However, I think that generally people want to shop and look around. If they need help, people will ask. My recommendation for this person is to be available, offer assistance one time and then let people go to her for help. Overall, I would not recommend this store to...
Ā Ā Ā Read moreI recently visited The Shopaholic Boutique and had a disappointing experience. I found two items I loved and was excited to try them on after the store associate, who I later learned was the buyer and involved in pricing. She allowed me to use the fitting room and mentioned that the pieces had just arrived, which I appreciated. However, when I went to check out, I was surprised to see that each item was marked at $12.99, but the total came to $120. I pointed out the discrepancy, but the associate simply said they were miss marked and offered no solution or assistance. I felt that the customer service was lacking and that my concerns were not taken seriously. Overall, while I loved the items, the experience left me feeling dissatisfied with the way the situation was handled. I hope they improve their pricing accuracy and customer service...
Ā Ā Ā Read more